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Unable to verify licence

Douglas Turner shared this problem 11 years ago
Solved

Purchased Locus Pro for my Galaxy Player 5, it is not able to verify the licence by wifi. I installed on my Samsung phone, no problem, but I really would prefer to use it on the Galaxy 5. Cheers.

Replies (6)

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Hi Douglas,


Strange situation


There are some steps I can suggest


- try restart device before you run locus,


- check internet connection,


- try reset preferences in locus (Locus > menu > settings > miscellaneous > Reset preferences)


Petr

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Hello Petr


Thank you for your reply, and the suggestions. Unfortunately they did not solve the issue. I also uninstalled and the reinstalled Locus, with the same result.


Any help you can offer will be very much appreciated.


I do really like the application and want to be able to use it.....


Cheers


Douglas

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Hello Douglas,


I am sorry for it. I have to discuss it with developer, but he’s on vacation. Please be patient we will contact you next week.


Thank for understanding


Petr

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Hello Douglas,


I am sorry for it. I have to discuss it with developer, but he’s on vacation. Please be patient we will contact you next week.


Thank for understanding


Petr

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Ahm, Douglas I do not see you wrote where you purchased Locus Pro.


Depending on the shop this would possibly require different actions.

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Thanks Petr, I will await further communication. Not to worry, I am still happy using it.


Tommi, I purchased it through Google Play, using the Galaxy 5 player. I was able to install it on my Galaxy phone and it verified no problem... not sure why it would work on one device and not the other. I tried to install it/verify it on the Galaxy 5 first, then tried on the Galaxy phone to see if I had made some other error. An


Any thoughts or ideas are welcomed, thanks for your reply.


cheers


Douglas

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