App crashes regularly after OREO update

Hannes shared this problem 4 months ago
In Progress

Hello, I own a Samsung A3. Last week the OREO 8.9 update was provided for that phone.


Since the update I have the problem that Locus Map (latest version) crashes regularly during usage / track recording.


Before that Locus worked very stable.


I already disabled all power savings for Locus Map as far at it is possible.


How can I provide you log files to fix this problem?


Kind regards

Hannes

Comments (5)

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Hi Hannes,

some tips and instructions are here: http://docs.locusmap.eu/doku.php?id=manual:faq:issue_reporting

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Hello Michal,

thanks. I always thought this popup is from the device (Samsung) and not from Locus.

So I will upload the report next time the error occurs when I am on my bike.

Thanks.

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Hi Hannes,

what do you mean actually by "crashing"? Does Locus stop track recording or stops responding or is it accompanied by some alert message like "Locus Map stopped working"?

best regards

Michal

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Hey Michal,

the App terminates during tracking and a popup appears that says I have the possibility to report the problem or to reopen the Locus App.

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ah, OK, so that's really a case for a logreport.