Help Desk Private Ticket capcha problem

Lutz P. shared this problem 1 year ago
Solved

Hello,

I have been unable to enter a private ticket for some time (about 20 minutes at least). Capcha input repeatedly rejected (I'm able to solve the arithmetic questions...). Tested with different browsers.

Last try now has been successful though. Maybe some intermediate problem.

Lutz

Comments (4)

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Good day Lutz,

I'm suprised that there is any captcha to posting a tickets. Are we talking about this, help.locusmap.eu, web site?

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Yesterday there has been. Now it's gone... (I successfully made a test ticket.)

Apart from capcha, the "private ticket" dialog has no fields for email and real name anymore either.

Lutz

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Aaaah, surprise. Captcha is here in case you are not logged into help desk. And it indeed do not work.

Thank you! I'll forward this issue to developers of this help desk.

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Good day Lutz,

guys from UseResponse team are quite fast. Problem solved.