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Locus Map - help desk Topic Problem Locus Map (Android)

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Category Locus Map (Android)

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Installation of Locus Map Pro on Moto X Pure Edition (2015)

Stephen A.Brown shared this problem ago

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I have a Moto X Pure Edition (XT1575). Lineage OS is my Operating System. Locus Map Pro has worked before on this device with this OS.

I recently had to reinstall Android on this phone, There are very few apps on this device, so nothing should be interfeing with it. I installed the non-paid app, and it initialized fine. The Pro version--which I bought a long time ago--isn't getting past the initializing screen, after install.

I've tried clearing the App Memory and Cache, as well as uninstalling and reinstalling, and also using a cleaning app to remove residual files. (Clean Master).

Any advice would be appreciated. Thanks.

-Stephen B., South Dakota

The same problem 0

Replies (3)

Hana Mlavcová ●

Hello Stephen.

We are sorry for the troubles.

Is there a Google Play store in your device? Google Play store is necessary for license verification of purchased apps.

Kind regards

Hana

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Stephen A.Brown ●

Hi Hana, Sorry I'm so late in replying.

As of 7 July 2018 Wednesday, Locus Map Pro (LMP) is still exhibiting the following conditions:

1. LMP hangs on final, initial installation steps, namely not asking for access to location permissions, followed immediately by a continuous 'Working' progress indicator animation.

2. The Free, ad-supported version doesn't exhibit this behavior.

3. My Google Play Account shows LMP as Purchased!

Thank you for your kind and timely assistance. I may be reached at +1 (573) 301-6641. Text Okay.

Kind Regards,

Mr. Stephen A. Brown

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c.s.g. ●

Hi Stephen,

you have to install the latest version of Playstore 10.7.19. See this link especially reply #2 for more details.

Kind Regards

Stefan

PS: Here is a topic found in Locus Help Desk.

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Hana Mlavcová ●

Hello Stephen.

here is a problem with the newest Google Play version. Please, follow these instructions http://help.locusmap.eu/topic/problem-with-locus-map-pro-initialization-at-startup

@c.s.g. tank you for your help in this matter.

Kind regards

Hana

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