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Locus Map - help desk Topic Problem Locus Map (Android)

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Category Locus Map (Android)

Tags crashing, freez

Comments 8

Subscribers 3

Votes 1

Locus Pro crash

Bogdan Goral shared this problem ago

Closed

Hello. My Locus Pro when i load own sqlite map. Screenshot in attach. While my phone freezes.

Locus Pro version 3.18.9

Android version 5.0.1

Storage is ext_SD extfat

Files:

The same problem 0

Replies (2)

Petr Voldan ●

Hello Bogdan,

Locus crash only when you want to display one specific map, is it correct? Wold it be possible to share problematic map. I'd like to test it.

Thank you

Petr

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Bogdan Goral ●

Hello Peter. Thanks for reply. Yes Locus crashes only with this map : https://drive.google.com/folderview?id=0BzVTWJrttWhQU28tVk5STXhWNlE

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Petr Voldan ●

Hello Bogdan,

thank you for map. However the map works correctly on our device. Please try to copy again map on your device. There could be for example some copy problem.

In case that issue persist - please create debug log file for us. How to create debug log is described in http://docs.locusmap.eu/doku.php?id=manual:faq:how_to_create_debug_log

Start Locus > wait for crash > collect log via Android settings and send us the log for analys.

Thank you for your help

Best regards

Petr

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Bogdan Goral ●

After Locus Pro crash i can't run logcat, it says: shell@ja3g:/storage/extSdCard $ logcat -d > logcat.txt

Segmentation fault. After reboot phone it runs good. I attach logcat.txt after reboot.

Files:

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Petr Voldan ●

Thank you for log file. Before other steps I need to ask: is problematic map located on the ext SDcard? I'm not sure of reason of Segmentation fault but does mentioned SDcard work properly?

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Bogdan Goral ●

I move problematic map to sdcard0, but it not solved problem.

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Petr Voldan ●

Ok, thank you for test. I'll inform the main developer about your issue. But please be patiant - he's on vacation in these days.

Thank you

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Menion ●

Good day Bogdan,

firstly sorry for a troubles.

Unfortunately log after reboot is always useless as log is completely reset during reboot. It's needed to create a log right after crash happen. You may use other methods like CatLog application if you have rooted device or device Developers Options > Take bug report (preferred method).

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