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Locus crashes on Galaxy Tab 8.9

Roger Slater shared this problem 11 years ago
Solved

Locus crashes on Galaxy Tab 8.9 when I try to change maps. On startup it displays Mapquest map, but map is corrupted by various greyed-out areas and a grey strip across the bottom.

Replies (8)

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Hi,


we are very sorry for the trouble.


Please, can You install the app Cat Log from the Google Play https://play.google.com/store/apps/de...


After install, run the app Locus and use the MapQuest map as usually. After corrupted the map, open the app Cat log, where you find list of the crash logs. Please, can you send us the crash logs directly from the app Cat log via e-mail?


It can help us for quick solve.


Thank you in advance.


Hana

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What email address should I use?

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I am sorry, I forgot to add our mail address!


locus@asamm.com

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HI Roger,


it seems as a bug from older version of the Locus. Which version do you use? In case of older version, please, update the application to 2.4.0

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I am on version 2.4.0

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Hi,


so, in this case, I ask you for update our application, which will be available yesterday evening. The bug should be fixed.


Sorry for the trouble and wasted time once again.

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Hi Hana.


Is there supposed to be a new version? I can`t see it.

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mistake in post from Hana .. new version will be available tomorrow evening :) so probably today evening or in worst case tomorrow at morning. Sorry ..

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