Purchased SHOCart lower zoom problem

Sona Weissova shared this problem 1 year ago
Not a Problem

Hello,

I have just purchased SHOCart - Hiking - Vysoke Tatry. When I am trying to display a map, there are just small areas shown - 800 m (15). Other parts I can not display in detail - latest possible is 1km (13). I did not see any problems during downloading (Honestly, I didnt pay attention to that). Where is the problem and how to solve it? Thanks, Sona

Comments (2)

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Dear Sona,


I have to say that SHOCart - Hiking - Vysoke Tatry map was really corrupted about month ago. However map should be ok right now. But there is another user with similar problem - please see http://help.locusmap.eu/topic/map-download-not-complete#comment-31791

Unfortunately we aren't able to simulate this issue. I've downloaded map successfully today morning. Please try to download map again and please collect the debug log if downloading fail. How to create debug log is described in http://docs.locusmap.eu/doku.php?id=manual:faq:how_to_create_debug_log


Thank you for your help

Thank you

Best regards

Petr

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Dear Sona,


I hope that issue is solved and we can close the ticket. Feel free to contact us in case of other issue

Petr