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Unable to see downloaded offline map

Kirstof Auth shared this problem 7 years ago
Solved

I have just downloaded Hungary offline maps (both free and central Hungary for 45LC)

non of them appears on screen. I tried to get back on the online map which appeared by default, but that also not appeared. Gave up for the time beeing.

Replies (8)

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Hello Kirstof,


would you please check that downloaded map are available in list of offline maps? Please open Menu > Maps > switch tab to Offline. Can you see maps in folders "Maps" or "Europe".

If yes please tap on any map to display it, If Locus ask "Center the map" submit "Yes"


Please let me know about progress

Best regards

Petr

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I went to the point "Center the map". There was no yes option but one button translated as escape, and the map did not appear.

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Honestly I'm not sure how looks the local translation. However can you see the maps in section of offline maps?

I guess that your map window is centered to the different part of "world". Let's try to Open Menu > Maps > Online > OSM Outdoor > Outdoors. Zoom in/out and move map to the Hungaria. Then Open Menu > Maps > Offline and tap on any downloaded offline map.

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For me I can't see the offline maps for Sweden.

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Hi,


would you please post more information, please? Can you see the map in Menu - Maps - Offline tab > Europe ?

Thanks

Petr

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Yesterday, I can see the three offline maps I have downloaded. Sweden Denmark and Canary Islands.

Den tors 1 sep 2016 22:10Locus Map <locus.map@asamm.com> skrev:

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Honestly it's quite complicated for me to help because I need to more information. Does have your device SDcard? Maybe you've moved the maps on the SDcard couple months ago? Would you please send me screenshot from Menu > Maps > tab Offline?

Thank you for your help

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Hello

I've tried to record what happens when I start Locus. I also show what is shown when I select the Map.tab. Unfortunate this recording is very blurred but I hope you can get any information out of it.

The size exceed 25 MB so it will be stored on Goggle Drive. You will get a link in the e-mail. Is this OK to you?

Regards

Håkan

2016-09-02 11:50 GMT+02:00 Locus Map <locus.map@asamm.com>:

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Hello Håkan,


I've created the private ticket for you (you should receive email notification). Please send me the link via new ticket.

Thank you

Petr

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Here it is

icon_10_generic_list MVI_6336.AVIx_8px

/Håkan

2016-09-05 15:05 GMT+02:00 Locus Map <locus.map@asamm.com>:

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Hello,


thank you for clip. I guess that you are in the same situation as Kirstop. I mean that your current location is outside the selected map. Please try following:

Let's try to Open Menu > Maps > Online > OSM Outdoor > Outdoors. Zoom in/out and move map to the Denmark or Sweden. Then Open Menu > Maps > Offline and tap on any downloaded offline map.


Please let me know about progress

Petr

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Hello

This worked. I saw the map showing my location. I then checked what was shown for a photo using the GPS info. It worked for a photo taken i Sweden. When I checked a photo taken on Canary Islands no map was shown. I then switched back to check a photo taken in Sweden. It worked. I then switched to the online map OSM Outdoor -> Outdoor for the same photo. The map was shown. Then I checked the Canary Island photo without changing the selected map. It worked!! I then selected the Offline map for Canary Islands. The same photo. It worked. I then selected a Swedish photo. I didn't change the selected map. No map was shown. I then restarted Locus to see what happens. No map is shown. The map is still Canary Islands. I can see that information in the header. I then selected the Satellites tab and checked the GPS info. It shows where the photo is taken. N 57 39.633' E 12 08.523'. I then selected the Quick map switch. In the Smart Choice - Offline I selected Sweden and the map was shown. Notice that the map of Canary Islands wasn't able to select as it wasn't shown. I then restarted my phone. It's a LG G3. When I started Locus the map is showing my location.

I now end this test session. Hope this information is useful to you. After all, I can now see the map when I start Locus.

Good Luck.

Regards

Håkan

2016-09-05 16:30 GMT+02:00 Locus Map <locus.map@asamm.com>:

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btw i just had something similar happen. i had paid for / downloaded the hawaii offline map. it didn't show in the offline map index. i backed out of the app a few times (and swiped it from history too)... still no go. attempted to redownload the map. no go.


then i searched and read this thread and figured i'd try a reboot... after the reboot the info icon was open in the app. i took a look, and it then downloaded the map again. now the map is in the offline index, and appears to work fine.


locus pro 3.23.1

working directory /sdcard/Locus

phone is galaxy s5, android version 6.0.1 (although i've had the app on this phone for 3 years, through many upgrades)

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Hi,


thank you for report. We've already noticed probably the same issue when the list of offline maps was not refreshed. This issue will be fixed in next version of locus app.

BR

Petr

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