EXCEPTION: SQLSTATE[22032]: : 3141 Invalid JSON text in argument 1 to function json_contains: "The document is empty." at position 0.SELECT `ur_canned_responses`.`language` FROM `ur_canned_responses` WHERE (language != 'all') AND (available_type = 'all' OR available_type = 'selected_agents' AND JSON_CONTAINS(available_value, '') OR available_type = 'selected_teams' AND JSON_CONTAINS(available_value, '4')) GROUP BY `language`Exception on line 234 in file /var/www/html/application/8.20.0/library/Zend/Db/Statement/Pdo.php, PHP 8.3.21 (Linux)

Error has occured!

Error description:

EXCEPTION: SQLSTATE[22032]: <>: 3141 Invalid JSON text in argument 1 to function json_contains: "The document is empty." at position 0.SELECT `ur_canned_responses`.`language` FROM `ur_canned_responses` WHERE (language != 'all') AND (available_type = 'all' OR available_type = 'selected_agents' AND JSON_CONTAINS(available_value, '') OR available_type = 'selected_teams' AND JSON_CONTAINS(available_value, '4')) GROUP BY `language`

Exception on line 234 in file /var/www/html/application/8.20.0/library/Zend/Db/Statement/Pdo.php, PHP 8.3.21 (Linux)

Requested page:

http://help.locusmap.eu/agent/object/14735

Module name:	system
Controller name:	agent
Action name:	object
Parameters:	object_id = (string) 14735

Stack trace:

In file	On line	Called class	Called function	With arguments
Statement.php	300	Zend_Db_Statement_Pdo	_execute	NULL
Abstract.php	482	Zend_Db_Statement	execute	NULL
Abstract.php	238	Zend_Db_Adapter_Abstract	query	NULL
Abstract.php	805	Zend_Db_Adapter_Pdo_Abstract	query	NULL
CannedResponses.php	208	Zend_Db_Adapter_Abstract	fetchCol	NULL
Events.php	476	System_Model_DbTable_CannedResponses	findLanguages	NULL
Event.php	78	System_Handler_Events	onPreDispatchFull	NULL
Events.php	92	Singular_Event	dispatch	NULL
Broker.php	309	Singular_Controller_Plugin_Events	preDispatch	NULL
Front.php	944	Zend_Controller_Plugin_Broker	preDispatch	NULL
Bootstrap.php	960	Zend_Controller_Front	dispatch	NULL
index.php	48	Singular_Bootstrap	run	NULL
index.php	55		{closure}	NULL

System information:

PHP version:

8.3.21 on Linux runned as fpm-fcgi

Loaded extensions:

Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium, cgi-fcgi, mysqlnd, PDO, xml, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, iconv, imap, intl, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache

MySQL server:

MySQL 8.0.46 via PDO_MYSQL 8.3.21

UseResponse:

Product version:

8.18.0 released on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.

Installed modules:

System	v. 8.18.0 on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.
Resources	v. 3.2 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Announcements	v. 3.0 on March 20, 2014 12:00:00 AM GMT by UseResponse Inc.
Single Sign-On	v. 3.0 on August 5, 2013 12:00:00 AM GMT by UseResponse Inc.
Polls	v. 3.0 on June 7, 2012 12:00:00 AM GMT by UseResponse Inc.
Help Desk	v. 3.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Feedback	v. 3.0 on October 9, 2013 12:00:00 AM GMT by UseResponse Inc.
Knowledge Base	v. 3.0 on March 15, 2013 12:00:00 AM GMT by UseResponse Inc.
Backup	v. 1.0 on August 26, 2018 12:00:00 AM GMT by UseResponse Inc.
Multi-Communities	v. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Enterprise	v. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Google Translate & DeepL	v. 1.0 on April 13, 2022 12:00:00 AM GMT by UseResponse Inc.
Git	v. 1.0 on March 16, 2023 12:00:00 AM GMT by UseResponse Inc.

Autoglobal variables:

GETArray
(
)

POSTArray
(
)

COOKIEArray
(
    [views] => 95-30197-9685-1525-2896
    [csrf_protection_votes_csrf_key] => 000d3f7f092e89a745ef6e72f7cc9983
    [URSESSID] => 03rdoke2alqv4luen6qfeh4rpu
)

SESSIONArray
(
    [KbSharing] => Array
        (
            [accessKey] => 
        )

    [Notifications] => Array
        (
            [messages] => Array
                (
                    [error] => Array
                        (
                        )

                    [success] => Array
                        (
                        )

                    [info] => Array
                        (
                        )

                )

        )

    [csrf_protection] => Array
        (
            [votes_csrf_key] => 000d3f7f092e89a745ef6e72f7cc9983
        )

    [csrf_tokens_storage] => Array
        (
            [votes_csrf_key] => Array
                (
                    [a8b8c970b352e7e05a6b3686ac86f896] => 1782388220
                    [57ea41224ddfd2bf8b88b85a21413e95] => 1782388221
                    [77528d31a089b9ca72564db96c91937d] => 1782388222
                    [93a1ba770e3b0ded82c1a669352de522] => 1782388222
                    [53b6654cfc2f46dec1acbacbf879ccda] => 1782388223
                    [f4bbc70a1ffcb8a3168236195c86e7a1] => 1782388224
                    [1bee38040d8f2720f13fe36c4ef5c1ba] => 1782388225
                    [b7c8586de67a724652c45e8e7eda7a3a] => 1782388226
                    [4b12385f65836356a2a00ccb8895b4f2] => 1782388227
                    [238fce9859df276084284d6f316b470c] => 1782388228
                    [aca719df66c830160f4ac218e6725a57] => 1782388229
                    [362f2f92c31d7534aef7dbadf76ba6b5] => 1782388230
                    [5626f6a49a657f44fee5bba9a5e5762f] => 1782388231
                    [74b51335f96dd8e8b4486c3d41c8f633] => 1782388233
                    [81b5790827e8888d2bacf2e7c97eb217] => 1782388233
                    [f4b391b8e72dd7abd4fe42e6c1c4a502] => 1782388234
                    [67a4e96aa23f5cd22678869073b9ea41] => 1782388235
                    [000d3f7f092e89a745ef6e72f7cc9983] => 1782388237
                )

        )

)