Error has occured!
Error description:

EXCEPTION: SQLSTATE[22032]: <>: 3141 Invalid JSON text in argument 1 to function json_contains: "The document is empty." at position 0.SELECT `ur_canned_responses`.`language` FROM `ur_canned_responses` WHERE (language != 'all') AND (available_type = 'all' OR available_type = 'selected_agents' AND JSON_CONTAINS(available_value, '') OR available_type = 'selected_teams' AND JSON_CONTAINS(available_value, '4')) GROUP BY `language`

Exception on line 234 in file /var/www/html/application/8.18.1/library/Zend/Db/Statement/Pdo.php, PHP 8.3.21 (Linux)

Requested page:
http://help.locusmap.eu/agent/object/16753

Module name:system
Controller name:agent
Action name:object
Parameters:object_id = (string) 16753
Stack trace:
In file On line Called class Called function With arguments
Statement.php300Zend_Db_Statement_Pdo_executeNULL
Abstract.php482Zend_Db_StatementexecuteNULL
Abstract.php238Zend_Db_Adapter_AbstractqueryNULL
Abstract.php805Zend_Db_Adapter_Pdo_AbstractqueryNULL
CannedResponses.php208Zend_Db_Adapter_AbstractfetchColNULL
Events.php479System_Model_DbTable_CannedResponsesfindLanguagesNULL
Event.php78System_Handler_EventsonPreDispatchFullNULL
Events.php92Singular_EventdispatchNULL
Broker.php309Singular_Controller_Plugin_EventspreDispatchNULL
Front.php944Zend_Controller_Plugin_BrokerpreDispatchNULL
Bootstrap.php960Zend_Controller_FrontdispatchNULL
index.php48Singular_BootstraprunNULL
index.php55{closure}NULL
System information:
PHP version:
8.3.21 on Linux runned as fpm-fcgi

Loaded extensions:
Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium, cgi-fcgi, mysqlnd, PDO, xml, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, iconv, imap, intl, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache

MySQL server:
MySQL 8.0.45 via PDO_MYSQL 8.3.21
UseResponse:
Product version:
8.18.0 released on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.

Installed modules:
Systemv. 8.18.0 on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.
Resourcesv. 3.2 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Announcementsv. 3.0 on March 20, 2014 12:00:00 AM GMT by UseResponse Inc.
Single Sign-Onv. 3.0 on August 5, 2013 12:00:00 AM GMT by UseResponse Inc.
Pollsv. 3.0 on June 7, 2012 12:00:00 AM GMT by UseResponse Inc.
Help Deskv. 3.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Feedbackv. 3.0 on October 9, 2013 12:00:00 AM GMT by UseResponse Inc.
Knowledge Basev. 3.0 on March 15, 2013 12:00:00 AM GMT by UseResponse Inc.
Backupv. 1.0 on August 26, 2018 12:00:00 AM GMT by UseResponse Inc.
Multi-Communitiesv. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Enterprisev. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Google Translate & DeepLv. 1.0 on April 13, 2022 12:00:00 AM GMT by UseResponse Inc.
Autoglobal variables: 
GET
Array
(
)


POST
Array
(
)


COOKIE
Array
(
    [csrf_protection_votes_csrf_key] => d948d4d2fb23dded0b9d2f9962699d8d
    [views] => 1607-2130-3549-12948-9665-12076-10646-1023-1911-1646-8580-11457-8296-7104-37105-13952-15429-5113
    [URSESSID] => cu39u8ha74i2nber414itooa86
)


SESSION
Array
(
    [KbSharing] => Array
        (
            [accessKey] => 
        )

    [Notifications] => Array
        (
            [messages] => Array
                (
                    [error] => Array
                        (
                        )

                    [success] => Array
                        (
                        )

                    [info] => Array
                        (
                        )

                )

        )

    [csrf_protection] => Array
        (
            [votes_csrf_key] => 8d2877ede45d485bb1cf8112e8c7e2a8
        )

    [csrf_tokens_storage] => Array
        (
            [votes_csrf_key] => Array
                (
                    [e4f0fdd0bb46d85238948a2cba4d6b3a] => 1771491229
                    [942ab9f61d9b39bf000e6c6c091b71c1] => 1771491229
                    [ba6a903c36ac9b69773f9f82db9dd552] => 1771491230
                    [423e37ff892ac3cd3234c9d3b23b501b] => 1771491230
                    [946e45425cc709605838941fa00c0eea] => 1771491231
                    [79ef58419963ee7b943a651da54ddd20] => 1771491231
                    [5c90fd43ced45ff9ab6e4f20e2a237c0] => 1771491231
                    [3d0c04b84bdf38ca2e0db35adbc5c991] => 1771491232
                    [9d0e3afbb8a0329c623f767ef57ac13f] => 1771491232
                    [2d8dc1ed1c46368ee1c56e51eec46552] => 1771491233
                    [93a7f551b2d7de58357259eb06028220] => 1771491233
                    [304db273f9335f1a9378693eebd01e26] => 1771491233
                    [7c6d4ba189ddddab7c5fcda1e36637d3] => 1771491234
                    [37096233450acfb74daf7464426e0b22] => 1771491234
                    [340d8fccd531b7d039f8275aacbb5aff] => 1771491235
                    [b64a1bc7d7ff8e6fd07fc6785fac722b] => 1771491235
                    [ef8ba47f232422882d7e175586a52a71] => 1771491235
                    [9799c79bbe3971245e0e30fdabdeec8c] => 1771491235
                    [2a51ef7a0ea1f7d13672ae02bc3d62ff] => 1771491236
                    [71d4db39176fc23f37781fbe140b5a34] => 1771491236
                    [bddbd88c4dfd5ae248b9db20983fe792] => 1771491236
                    [c2d3fd2af04887634787720aa0ac28a2] => 1771491236
                    [38909aaa842a50c36240b6288779a363] => 1771491236
                    [7f81a5cdf8544bbda3491bc52c53c9d0] => 1771491237
                    [95dbaf4384dddb7ba0677eebf8ad7101] => 1771491237
                    [ba028e258f311817890aefd368a1a605] => 1771491238
                    [8d2877ede45d485bb1cf8112e8c7e2a8] => 1771491238
                )

        )

)