Error has occured!
Error description:

EXCEPTION: SQLSTATE[22032]: <>: 3141 Invalid JSON text in argument 1 to function json_contains: "The document is empty." at position 0.SELECT `ur_canned_responses`.`language` FROM `ur_canned_responses` WHERE (language != 'all') AND (available_type = 'all' OR available_type = 'selected_agents' AND JSON_CONTAINS(available_value, '') OR available_type = 'selected_teams' AND JSON_CONTAINS(available_value, '4')) GROUP BY `language`

Exception on line 234 in file /var/www/html/application/8.18.1/library/Zend/Db/Statement/Pdo.php, PHP 8.3.21 (Linux)

Requested page:
http://help.locusmap.eu/agent/object/18832

Module name:system
Controller name:agent
Action name:object
Parameters:object_id = (string) 18832
Stack trace:
In file On line Called class Called function With arguments
Statement.php300Zend_Db_Statement_Pdo_executeNULL
Abstract.php482Zend_Db_StatementexecuteNULL
Abstract.php238Zend_Db_Adapter_AbstractqueryNULL
Abstract.php805Zend_Db_Adapter_Pdo_AbstractqueryNULL
CannedResponses.php208Zend_Db_Adapter_AbstractfetchColNULL
Events.php479System_Model_DbTable_CannedResponsesfindLanguagesNULL
Event.php78System_Handler_EventsonPreDispatchFullNULL
Events.php92Singular_EventdispatchNULL
Broker.php309Singular_Controller_Plugin_EventspreDispatchNULL
Front.php944Zend_Controller_Plugin_BrokerpreDispatchNULL
Bootstrap.php960Zend_Controller_FrontdispatchNULL
index.php48Singular_BootstraprunNULL
index.php55{closure}NULL
System information:
PHP version:
8.3.21 on Linux runned as fpm-fcgi

Loaded extensions:
Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium, cgi-fcgi, mysqlnd, PDO, xml, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, iconv, imap, intl, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache

MySQL server:
MySQL 8.0.45 via PDO_MYSQL 8.3.21
UseResponse:
Product version:
8.18.0 released on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.

Installed modules:
Systemv. 8.18.0 on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.
Resourcesv. 3.2 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Announcementsv. 3.0 on March 20, 2014 12:00:00 AM GMT by UseResponse Inc.
Single Sign-Onv. 3.0 on August 5, 2013 12:00:00 AM GMT by UseResponse Inc.
Pollsv. 3.0 on June 7, 2012 12:00:00 AM GMT by UseResponse Inc.
Help Deskv. 3.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Feedbackv. 3.0 on October 9, 2013 12:00:00 AM GMT by UseResponse Inc.
Knowledge Basev. 3.0 on March 15, 2013 12:00:00 AM GMT by UseResponse Inc.
Backupv. 1.0 on August 26, 2018 12:00:00 AM GMT by UseResponse Inc.
Multi-Communitiesv. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Enterprisev. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Google Translate & DeepLv. 1.0 on April 13, 2022 12:00:00 AM GMT by UseResponse Inc.
Autoglobal variables:

GET

Array ( )

POST

Array ( )

COOKIE

Array ( [csrf_protection_votes_csrf_key] => f891ec6719d498d19602e03331d808f4 [URSESSID] => jr2gfh9pdu7o929bloclgnf4l1 [views] => 18714-17130-18348-17244-11689-12013-18604-17068-11294-17118-19865-22455-4842-22915-26178-33899-13904-2176-11225-17122-14230-11060-1979-18091-16048-2129-21568-9300-24791-522-459-11993-675-29859-16194-17379-15472-34030-9590-3661-5203-12758-9685-2010-12320-25204-1893-12656-17921-17027-24410-6234-10805-1706 )

SESSION

Array ( [KbSharing] => Array ( [accessKey] => ) [Notifications] => Array ( [messages] => Array ( [error] => Array ( ) [success] => Array ( ) [info] => Array ( ) ) ) [csrf_protection] => Array ( [votes_csrf_key] => 2c6af42bed339e2eebee0642c2b325a4 ) [csrf_tokens_storage] => Array ( [votes_csrf_key] => Array ( [7a718cfbfddd9f6d2efb5b4c437e4ced] => 1771645028 [ba6ea2214358b556e97b504e092cec68] => 1771645028 [d5582adeb764e09459e50bdd7eb36d9c] => 1771645028 [ab959f0bb4f85427fafcc4f223e1d70f] => 1771645029 [f167abd68af4d2ca282d445a87d5742d] => 1771645030 [2e8d3262bcb58fdda7edfbd7fff3eb02] => 1771645030 [b4b40d3a2752031a9e51da9c8bc6f876] => 1771645031 [902f8f0235c83c8927f3d5206a2592fe] => 1771645031 [ad0f1f58239bbab930d5dbce73054b2b] => 1771645032 [5ba78c44bb01c63dc04ae1c6bba470fe] => 1771645032 [eea4f685cae5aa3ad2f1e843ddaddbfe] => 1771645032 [c13c0e4ca1ce34923453357d99f76863] => 1771645033 [5a8bb215dbbe8fc081791d14bb8b1b8c] => 1771645033 [4663a1f2934c26cc49bbf1dab91d8904] => 1771645034 [a5671734ae77b434f174250c6bb9a82c] => 1771645034 [b6bd2bb8072cae22596d24ff69417723] => 1771645035 [49cf173462b985545339a449e4e6d210] => 1771645035 [2107772a844893db074eaed70e301812] => 1771645035 [ec8b7c78690718242f6ff1ecd352612d] => 1771645035 [784c9af68e0416cedc8716eef538895a] => 1771645035 [7c118d4858e59b1a2a0286b1693ee281] => 1771645036 [a4b3c3c449c4aa6cd6bfeb650049266d] => 1771645036 [9421b58dbcd7263ac4e04d58411dfd49] => 1771645036 [c764a18f93b45869df67f68306bec9ea] => 1771645036 [3b39a4a90ed44162813383b61dea4814] => 1771645036 [0a947eeee024a7d36ff4c1e01ca57645] => 1771645037 [6f66d53ecfdec768972d32b3fd0613c6] => 1771645037 [d41ddc09f547db8fb0d4d0999372b6ac] => 1771645037 [af9a5168c9df6e142ada25bd166ae8cc] => 1771645037 [d4804a3a391444107f7ff5feef4de5bb] => 1771645037 [0f68a40859ba4bce333957a3a3883144] => 1771645038 [fecdb6400485b2f65ba9b97e74fe40dd] => 1771645038 [ed2cd56a214804917aa82a0911612d53] => 1771645038 [e03f0409a79d04bc94b35aa82a958ec8] => 1771645038 [89d844d967c20c2be73a96fba92e8a62] => 1771645039 [a96d8ea69bcaa0893c67aee0cf46a35a] => 1771645040 [aafbc29933ac69f4cc4b25523e5f32a0] => 1771645040 [f9853f785127f6f436246939be7fe3a1] => 1771645040 [ef29f85cd3912ca687c8525267535ee0] => 1771645041 [72bbbb8dd65e1c09df27c99eec7e94f5] => 1771645041 [49e8748e011a2c22523d82a8c1ed913f] => 1771645042 [c11ac3d44b27420b97e52c8e81ec144b] => 1771645042 [63b557ac17ae98dca96dfa9ec4376583] => 1771645042 [77f2b2eacf4ee552116bec5bbc9f956e] => 1771645043 [999501aa4203e922eabf4d3c9d9876da] => 1771645043 [5ed16720e545135b53122792ea7d6c89] => 1771645043 [292d3c00137f0378d5551e88be6763e2] => 1771645044 [d955d55d6fc0f579aafddc45a3f5d0c5] => 1771645046 [b2ddd638ce5af2b0dc91cebdec830c22] => 1771645046 [e1f514d95242305a08b08c37e2d096f3] => 1771645047 [3dc00ae500eebcbb156926c3fa63a3fe] => 1771645049 [0f5bdac47f470fcdf514424d818f9038] => 1771645051 [e73785acaaeca671a2ef0d2cf7726df5] => 1771645053 [2c6af42bed339e2eebee0642c2b325a4] => 1771645053 ) ) [Redirect] => Array ( [url] => https://help.locusmap.eu/profile/settings ) [recapthca] => Array ( [temporaryLock] => Array ( [forgot_password] => 1 ) ) [security] => Array ( [key] => 531c07fb3ec1f34ddcda4dfee244a672 [ua] => Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com) [lang] => [ip] => 216.73.216.85 [proxy] => [time] => 1771645053 ) )