Error has occured!
Error description:

EXCEPTION: SQLSTATE[22032]: <>: 3141 Invalid JSON text in argument 1 to function json_contains: "The document is empty." at position 0.SELECT `ur_canned_responses`.`language` FROM `ur_canned_responses` WHERE (language != 'all') AND (available_type = 'all' OR available_type = 'selected_agents' AND JSON_CONTAINS(available_value, '') OR available_type = 'selected_teams' AND JSON_CONTAINS(available_value, '4')) GROUP BY `language`

Exception on line 234 in file /var/www/html/application/8.18.1/library/Zend/Db/Statement/Pdo.php, PHP 8.3.21 (Linux)

Requested page:
http://help.locusmap.eu/agent/object/25399

Module name:system
Controller name:agent
Action name:object
Parameters:object_id = (string) 25399
Stack trace:
In file On line Called class Called function With arguments
Statement.php300Zend_Db_Statement_Pdo_executeNULL
Abstract.php482Zend_Db_StatementexecuteNULL
Abstract.php238Zend_Db_Adapter_AbstractqueryNULL
Abstract.php805Zend_Db_Adapter_Pdo_AbstractqueryNULL
CannedResponses.php208Zend_Db_Adapter_AbstractfetchColNULL
Events.php479System_Model_DbTable_CannedResponsesfindLanguagesNULL
Event.php78System_Handler_EventsonPreDispatchFullNULL
Events.php92Singular_EventdispatchNULL
Broker.php309Singular_Controller_Plugin_EventspreDispatchNULL
Front.php944Zend_Controller_Plugin_BrokerpreDispatchNULL
Bootstrap.php960Zend_Controller_FrontdispatchNULL
index.php48Singular_BootstraprunNULL
index.php55{closure}NULL
System information:
PHP version:
8.3.21 on Linux runned as fpm-fcgi

Loaded extensions:
Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium, cgi-fcgi, mysqlnd, PDO, xml, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, iconv, imap, intl, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache

MySQL server:
MySQL 8.0.45 via PDO_MYSQL 8.3.21
UseResponse:
Product version:
8.18.0 released on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.

Installed modules:
Systemv. 8.18.0 on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.
Resourcesv. 3.2 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Announcementsv. 3.0 on March 20, 2014 12:00:00 AM GMT by UseResponse Inc.
Single Sign-Onv. 3.0 on August 5, 2013 12:00:00 AM GMT by UseResponse Inc.
Pollsv. 3.0 on June 7, 2012 12:00:00 AM GMT by UseResponse Inc.
Help Deskv. 3.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Feedbackv. 3.0 on October 9, 2013 12:00:00 AM GMT by UseResponse Inc.
Knowledge Basev. 3.0 on March 15, 2013 12:00:00 AM GMT by UseResponse Inc.
Backupv. 1.0 on August 26, 2018 12:00:00 AM GMT by UseResponse Inc.
Multi-Communitiesv. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Enterprisev. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Google Translate & DeepLv. 1.0 on April 13, 2022 12:00:00 AM GMT by UseResponse Inc.
Autoglobal variables: 
GET
Array
(
)


POST
Array
(
)


COOKIE
Array
(
    [URSESSID] => k27mkumf697h6l5us6tp8uvq85
    [csrf_protection_votes_csrf_key] => 28a49f33e02cc99a90f26d40f9d9c144
    [views] => 2451-17228-9596-2552-8164-8663-31972-36808-15610-648-3094-16456-667-9572-16010-19935-22448-20820-10846-36581-18388-9518-36934-11924-23948-36836-30-1592-30713-25-13363
)


SESSION
Array
(
    [KbSharing] => Array
        (
            [accessKey] => 
        )

    [Notifications] => Array
        (
            [messages] => Array
                (
                    [error] => Array
                        (
                        )

                    [success] => Array
                        (
                        )

                    [info] => Array
                        (
                        )

                )

        )

    [csrf_protection] => Array
        (
            [votes_csrf_key] => 37ac2aeb28d1ae959e765e63b0a4061d
        )

    [csrf_tokens_storage] => Array
        (
            [votes_csrf_key] => Array
                (
                    [a54884a9f3badaa940e06581d4d3cfb4] => 1771650274
                    [2940ab0d7d330f60430f8730265803f4] => 1771650274
                    [e45e96a8aaf469aee7ee333d08b1d94b] => 1771650275
                    [06cb9f62833c0cb185ccb95becfa1bc0] => 1771650275
                    [b66c8aaaacbe758a6462a6f899942ab4] => 1771650275
                    [4d1b76d60f577665f81db23a346ae824] => 1771650276
                    [9d9a142b4041caacd57ec8e98eba6e90] => 1771650276
                    [7d0b1217e07e3cd5940d67d48f3f8732] => 1771650276
                    [396ddc1ef4c1f27c72d82063789dcf0d] => 1771650276
                    [a0ecd154fa8001bed2dacdf2ba433b88] => 1771650276
                    [069d742f1d5b1c3369402e6d2fe0fa13] => 1771650277
                    [e1a102b2c3b7216000c0a66f48380b4a] => 1771650277
                    [d68c5e9e2bba8ab1cbd46f0d52f6705e] => 1771650277
                    [e066ab199124d13b102a15be5ef76f83] => 1771650277
                    [1cf84a86b31234ac2f0c76c888065a3b] => 1771650278
                    [f93e1a5f692f08a237ebd982bb56b539] => 1771650278
                    [6fe4c98440b645cb460b02752623a4c4] => 1771650278
                    [908e78298a313c4a9a4e0183e536b8ff] => 1771650278
                    [03719f753c344b47895a6a71fd9df139] => 1771650279
                    [c06812b988132c220f70e98905bd430f] => 1771650279
                    [a3a685597704c75fbf3c6106fd6653ff] => 1771650279
                    [8151fda1272d5a5c93ca5a65391f8457] => 1771650279
                    [bcc65ebe8e27d34b2eb1854d2c653de5] => 1771650279
                    [a2565c398c5d567ebfc77a5b3d71287d] => 1771650280
                    [40db149924a93bb0c898cc63017deacb] => 1771650280
                    [645329e2cbbe360b1411434252514a5a] => 1771650283
                    [6f794e5ade023e8c6af17510245bc2cd] => 1771650284
                    [28a49f33e02cc99a90f26d40f9d9c144] => 1771650290
                    [37ac2aeb28d1ae959e765e63b0a4061d] => 1771650291
                )

        )

    [Redirect] => Array
        (
            [url] => https://help.locusmap.eu/profile/settings
        )

    [recapthca] => Array
        (
            [temporaryLock] => Array
                (
                    [forgot_password] => 1
                )

        )

    [security] => Array
        (
            [key] => c6f7cc79b070c4922c00ecb2ce2f89bf
            [ua] => Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
            [lang] => 
            [ip] => 216.73.216.85
            [proxy] => 
            [time] => 1771650282
        )

)