Error has occured!
Error description:

EXCEPTION: SQLSTATE[22032]: <>: 3141 Invalid JSON text in argument 1 to function json_contains: "The document is empty." at position 0.SELECT `ur_canned_responses`.`language` FROM `ur_canned_responses` WHERE (language != 'all') AND (available_type = 'all' OR available_type = 'selected_agents' AND JSON_CONTAINS(available_value, '') OR available_type = 'selected_teams' AND JSON_CONTAINS(available_value, '4')) GROUP BY `language`

Exception on line 234 in file /var/www/html/application/8.18.1/library/Zend/Db/Statement/Pdo.php, PHP 8.3.21 (Linux)

Requested page:
http://help.locusmap.eu/agent/object/36401

Module name:system
Controller name:agent
Action name:object
Parameters:object_id = (string) 36401
Stack trace:
In file On line Called class Called function With arguments
Statement.php300Zend_Db_Statement_Pdo_executeNULL
Abstract.php482Zend_Db_StatementexecuteNULL
Abstract.php238Zend_Db_Adapter_AbstractqueryNULL
Abstract.php805Zend_Db_Adapter_Pdo_AbstractqueryNULL
CannedResponses.php208Zend_Db_Adapter_AbstractfetchColNULL
Events.php479System_Model_DbTable_CannedResponsesfindLanguagesNULL
Event.php78System_Handler_EventsonPreDispatchFullNULL
Events.php92Singular_EventdispatchNULL
Broker.php309Singular_Controller_Plugin_EventspreDispatchNULL
Front.php944Zend_Controller_Plugin_BrokerpreDispatchNULL
Bootstrap.php960Zend_Controller_FrontdispatchNULL
index.php48Singular_BootstraprunNULL
index.php55{closure}NULL
System information:
PHP version:
8.3.21 on Linux runned as fpm-fcgi

Loaded extensions:
Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium, cgi-fcgi, mysqlnd, PDO, xml, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, iconv, imap, intl, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache

MySQL server:
MySQL 8.0.44 via PDO_MYSQL 8.3.21
UseResponse:
Product version:
8.18.0 released on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.

Installed modules:
Systemv. 8.18.0 on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.
Resourcesv. 3.2 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Announcementsv. 3.0 on March 20, 2014 12:00:00 AM GMT by UseResponse Inc.
Single Sign-Onv. 3.0 on August 5, 2013 12:00:00 AM GMT by UseResponse Inc.
Pollsv. 3.0 on June 7, 2012 12:00:00 AM GMT by UseResponse Inc.
Help Deskv. 3.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Feedbackv. 3.0 on October 9, 2013 12:00:00 AM GMT by UseResponse Inc.
Knowledge Basev. 3.0 on March 15, 2013 12:00:00 AM GMT by UseResponse Inc.
Backupv. 1.0 on August 26, 2018 12:00:00 AM GMT by UseResponse Inc.
Multi-Communitiesv. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Enterprisev. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Google Translate & DeepLv. 1.0 on April 13, 2022 12:00:00 AM GMT by UseResponse Inc.
Autoglobal variables: 
GET
Array
(
)


POST
Array
(
)


COOKIE
Array
(
    [csrf_protection_votes_csrf_key] => 919632d511f460b8a5d963b022368d38
    [URSESSID] => 0qr7o69s6eaim7najfmrrb3qf8
    [views] => 18694-1578-2504-3306-1339-2017-19446-21680-4691-16567-4893-6262-2757-17120-5676-3292-3786-2954-12426-5214-6930-32631-13121-8841-14315
)


SESSION
Array
(
    [KbSharing] => Array
        (
            [accessKey] => 
        )

    [Notifications] => Array
        (
            [messages] => Array
                (
                    [error] => Array
                        (
                        )

                    [success] => Array
                        (
                        )

                    [info] => Array
                        (
                        )

                )

        )

    [csrf_protection] => Array
        (
            [votes_csrf_key] => 4e7e92aebb4a2a5c56e71f4d016dd047
        )

    [csrf_tokens_storage] => Array
        (
            [votes_csrf_key] => Array
                (
                    [9a2facadb467fd7f11c18bfb9c259814] => 1768847301
                    [2cc893ee60348db1eb82e77526d64fb3] => 1768847301
                    [e3c0eb367fec7123db205e94ca6b7222] => 1768847302
                    [2a3164bfc997d020c3503462f09de6df] => 1768847302
                    [cb9e7a37dd6baf25d3c63b2d72124862] => 1768847302
                    [aa8746b9c1dc3e979536ce47669fe8fa] => 1768847302
                    [c1cb7e4ed52f9595cbd110a74542ca33] => 1768847302
                    [8237feb654bb287967a5f3bd82852e5c] => 1768847303
                    [538c3918ddb10ab796e3006907385f1b] => 1768847303
                    [5ecee2dcf9546b5086e54cc058782b98] => 1768847303
                    [74acecb60a0c8b4e97da432881d2bede] => 1768847304
                    [3791ef04969bff76712a9204a0ae23f8] => 1768847304
                    [217536c4ac92b3c85c58e28774db00f7] => 1768847305
                    [1f08ab439240607bcb7855d5af55fbe6] => 1768847305
                    [b88eb52212fca758eb0e5b8e906edf92] => 1768847306
                    [c3b86a1f384cc0cb203ed187d9fdefd9] => 1768847306
                    [0a9440c9c16e1b62d30e006f03816a20] => 1768847306
                    [337df26fa09c4d58def85ab759c0cf9e] => 1768847307
                    [eea7fa02db42206c64bfcb73170935c5] => 1768847307
                    [9e7cb04d48efd71fbbcd2902efa0cb1d] => 1768847307
                    [57d68583cc7fbe6e4b96bef790c8f58f] => 1768847308
                    [c1394dbfbaafa5e259f5452e41eb6af0] => 1768847310
                    [f428a3f3405d2c18d384d62fc1a6f400] => 1768847313
                    [919632d511f460b8a5d963b022368d38] => 1768847314
                    [4e7e92aebb4a2a5c56e71f4d016dd047] => 1768847314
                )

        )

)