Error has occured!
Error description:

EXCEPTION: SQLSTATE[22032]: <>: 3141 Invalid JSON text in argument 1 to function json_contains: "The document is empty." at position 0.SELECT `ur_canned_responses`.`language` FROM `ur_canned_responses` WHERE (language != 'all') AND (available_type = 'all' OR available_type = 'selected_agents' AND JSON_CONTAINS(available_value, '') OR available_type = 'selected_teams' AND JSON_CONTAINS(available_value, '4')) GROUP BY `language`

Exception on line 234 in file /var/www/html/application/8.18.1/library/Zend/Db/Statement/Pdo.php, PHP 8.3.21 (Linux)

Requested page:
http://help.locusmap.eu/agent/object/6535

Module name:system
Controller name:agent
Action name:object
Parameters:object_id = (string) 6535
Stack trace:
In file On line Called class Called function With arguments
Statement.php300Zend_Db_Statement_Pdo_executeNULL
Abstract.php482Zend_Db_StatementexecuteNULL
Abstract.php238Zend_Db_Adapter_AbstractqueryNULL
Abstract.php805Zend_Db_Adapter_Pdo_AbstractqueryNULL
CannedResponses.php208Zend_Db_Adapter_AbstractfetchColNULL
Events.php479System_Model_DbTable_CannedResponsesfindLanguagesNULL
Event.php78System_Handler_EventsonPreDispatchFullNULL
Events.php92Singular_EventdispatchNULL
Broker.php309Singular_Controller_Plugin_EventspreDispatchNULL
Front.php944Zend_Controller_Plugin_BrokerpreDispatchNULL
Bootstrap.php960Zend_Controller_FrontdispatchNULL
index.php48Singular_BootstraprunNULL
index.php55{closure}NULL
System information:
PHP version:
8.3.21 on Linux runned as fpm-fcgi

Loaded extensions:
Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium, cgi-fcgi, mysqlnd, PDO, xml, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, iconv, imap, intl, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache

MySQL server:
MySQL 8.0.45 via PDO_MYSQL 8.3.21
UseResponse:
Product version:
8.18.0 released on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.

Installed modules:
Systemv. 8.18.0 on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.
Resourcesv. 3.2 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Announcementsv. 3.0 on March 20, 2014 12:00:00 AM GMT by UseResponse Inc.
Single Sign-Onv. 3.0 on August 5, 2013 12:00:00 AM GMT by UseResponse Inc.
Pollsv. 3.0 on June 7, 2012 12:00:00 AM GMT by UseResponse Inc.
Help Deskv. 3.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Feedbackv. 3.0 on October 9, 2013 12:00:00 AM GMT by UseResponse Inc.
Knowledge Basev. 3.0 on March 15, 2013 12:00:00 AM GMT by UseResponse Inc.
Backupv. 1.0 on August 26, 2018 12:00:00 AM GMT by UseResponse Inc.
Multi-Communitiesv. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Enterprisev. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Google Translate & DeepLv. 1.0 on April 13, 2022 12:00:00 AM GMT by UseResponse Inc.
Autoglobal variables: 
GET
Array
(
)


POST
Array
(
)


COOKIE
Array
(
    [URSESSID] => ro5d582454i1thadf8qfki8c89
    [csrf_protection_votes_csrf_key] => 70f7b76de32facf80891b4dbd374fe72
    [views] => 2357-20653-26092-701-24915-33108-24751-9430-24753-36497-24763-14931-12179-12678-24583-13377-107-15515-397-22403-242-18828-13264-21887-6657
)


SESSION
Array
(
    [KbSharing] => Array
        (
            [accessKey] => 
        )

    [Notifications] => Array
        (
            [messages] => Array
                (
                    [error] => Array
                        (
                        )

                    [success] => Array
                        (
                        )

                    [info] => Array
                        (
                        )

                )

        )

    [csrf_protection] => Array
        (
            [votes_csrf_key] => 8df48dad622a06db76b92b29f7540700
        )

    [csrf_tokens_storage] => Array
        (
            [votes_csrf_key] => Array
                (
                    [dee204b23ecabe397dfbb249f176f5bd] => 1772264524
                    [35897d1afe489798946da075accca9e2] => 1772264525
                    [3ed2bf68e1cbf7d714a9ec65002db94d] => 1772264525
                    [e97c0210fc4fa38d2f5b1e615e063901] => 1772264526
                    [1b5bf9b3176084669323127d52414d97] => 1772264526
                    [f88373fa620d7cfad3542861f7c4c853] => 1772264527
                    [3cb012479c6778ad372b0f6b00dfc025] => 1772264527
                    [ca7137b5ba6429a2e86ad23f99127e73] => 1772264528
                    [6388389422c0f751e68a4de1d5a78760] => 1772264529
                    [1ceb1aa0cbe3f9210872b0fd65097cef] => 1772264530
                    [e55695b8f3ad3b5000ba3b8b1dc20210] => 1772264530
                    [c239450411e26387bdbe8b9c84bc1d2c] => 1772264530
                    [63418577921d04141bbf0f6e6f163365] => 1772264530
                    [37adf401e684a4853359c009807af5de] => 1772264531
                    [e3a3ba779206c56cd44105c916da911f] => 1772264531
                    [985b247b0b267b82398409d7eb156128] => 1772264531
                    [eb5b872012824e20fe2263e7d011538f] => 1772264531
                    [43dbc31f9ba08488b2ad7e2c87596b33] => 1772264531
                    [69546100223ecc8f1ab0b88c6fef8640] => 1772264532
                    [1e27fbdbb97d5fa51438e0f15902b0ca] => 1772264532
                    [7c40ce101c1bc7e145fec5e1fff0b445] => 1772264532
                    [85f5919c14a12ca3b3bcba5398739653] => 1772264532
                    [31ae634c25ce6636ff09d03ec5f927c4] => 1772264533
                    [3a0740f814daf5a483b1180c61ebe821] => 1772264533
                    [4cff97e5e7055cfcd05df6d923f154ed] => 1772264533
                    [019034fdc74c6c2ad6831af9247a79cc] => 1772264533
                    [cc485d737d4a0bcd08cbef939cc970b5] => 1772264533
                    [fa679823e6df8c4b7550b519a10033a4] => 1772264534
                    [bd800fd7517b008047596a4e997d5012] => 1772264534
                    [57a8e4a38aeb8aab85670bcbc0414719] => 1772264535
                    [9be5c74fc865d15979cd6c1e500e9aad] => 1772264535
                    [01b79139a6f62b0bf4ecd2154f909b33] => 1772264536
                    [8a7984bc1fec1f3785995dc107d45639] => 1772264537
                    [86d128b2028336e744c14baf70c046a4] => 1772264537
                    [49d98f36a5838234f05e7cc1b96e68c7] => 1772264537
                    [db195631de02b3e3e81088abd5bb550f] => 1772264538
                    [279fb97a8ce951365ef05fb9fbd4f42f] => 1772264538
                    [50d34533ab622e88e68d75477424fe9b] => 1772264539
                    [7a1518239df15cddb469d1139406bfdd] => 1772264539
                    [8ce098b15207ecdbabeb860bea6aa0c5] => 1772264539
                    [f2ff1e5f1422808539f8b1cbc7d516f3] => 1772264540
                    [07cd4c1ff0919d5585d7574409700bca] => 1772264540
                    [5f456d30bdffdaad0c16d344d83dd9f4] => 1772264540
                    [c6a203b7793f74b2a4acdb4cb1ccfa7b] => 1772264541
                    [f331f6d23ab3a4d62c310c0f945f9d4e] => 1772264541
                    [cd7e484dad5375430fab5f42b88f7767] => 1772264542
                    [cf3d57ca48d6a60692214a75d1c511dd] => 1772264542
                    [a1034da6089b2cf89a0ac9c63bac4c87] => 1772264542
                    [2ca4ace38184495cf693f0046638a832] => 1772264542
                    [7149621b0f8c81b4e102dd9883195c11] => 1772264543
                    [2a2b33bed4693d48ba371006d1d2b528] => 1772264543
                    [e73975b47d84efec099fb30ae10ba866] => 1772264543
                    [69063359e3f150ebfbd06a93c7bdc5c8] => 1772264544
                    [61efe41d01d3f9ae488bfe4eef3d0059] => 1772264544
                    [4bc6393958ca27bcfc9465ec477a9cba] => 1772264545
                    [a70bd690b477b47bb838a031a0aa49ef] => 1772264545
                    [8df48dad622a06db76b92b29f7540700] => 1772264546
                )

        )

)