EXCEPTION: SQLSTATE[22032]: : 3141 Invalid JSON text in argument 1 to function json_contains: "The document is empty." at position 0.SELECT `ur_canned_responses`.`language` FROM `ur_canned_responses` WHERE (language != 'all') AND (available_type = 'all' OR available_type = 'selected_agents' AND JSON_CONTAINS(available_value, '') OR available_type = 'selected_teams' AND JSON_CONTAINS(available_value, '4')) GROUP BY `language`Exception on line 234 in file /var/www/html/application/8.20.0/library/Zend/Db/Statement/Pdo.php, PHP 8.3.21 (Linux)

Error has occured!

Error description:

EXCEPTION: SQLSTATE[22032]: <>: 3141 Invalid JSON text in argument 1 to function json_contains: "The document is empty." at position 0.SELECT `ur_canned_responses`.`language` FROM `ur_canned_responses` WHERE (language != 'all') AND (available_type = 'all' OR available_type = 'selected_agents' AND JSON_CONTAINS(available_value, '') OR available_type = 'selected_teams' AND JSON_CONTAINS(available_value, '4')) GROUP BY `language`

Exception on line 234 in file /var/www/html/application/8.20.0/library/Zend/Db/Statement/Pdo.php, PHP 8.3.21 (Linux)

Requested page:

http://help.locusmap.eu/agent/profile/1600

Module name:	system
Controller name:	agent-user
Action name:	index
Parameters:	user_id = (string) 1600

Stack trace:

In file	On line	Called class	Called function	With arguments
Statement.php	300	Zend_Db_Statement_Pdo	_execute	NULL
Abstract.php	482	Zend_Db_Statement	execute	NULL
Abstract.php	238	Zend_Db_Adapter_Abstract	query	NULL
Abstract.php	805	Zend_Db_Adapter_Pdo_Abstract	query	NULL
CannedResponses.php	208	Zend_Db_Adapter_Abstract	fetchCol	NULL
Events.php	476	System_Model_DbTable_CannedResponses	findLanguages	NULL
Event.php	78	System_Handler_Events	onPreDispatchFull	NULL
Events.php	92	Singular_Event	dispatch	NULL
Broker.php	309	Singular_Controller_Plugin_Events	preDispatch	NULL
Front.php	944	Zend_Controller_Plugin_Broker	preDispatch	NULL
Bootstrap.php	960	Zend_Controller_Front	dispatch	NULL
index.php	48	Singular_Bootstrap	run	NULL
index.php	55		{closure}	NULL

System information:

PHP version:

8.3.21 on Linux runned as fpm-fcgi

Loaded extensions:

Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium, cgi-fcgi, mysqlnd, PDO, xml, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, iconv, imap, intl, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache

MySQL server:

MySQL 8.0.45 via PDO_MYSQL 8.3.21

UseResponse:

Product version:

8.18.0 released on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.

Installed modules:

System	v. 8.18.0 on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.
Resources	v. 3.2 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Announcements	v. 3.0 on March 20, 2014 12:00:00 AM GMT by UseResponse Inc.
Single Sign-On	v. 3.0 on August 5, 2013 12:00:00 AM GMT by UseResponse Inc.
Polls	v. 3.0 on June 7, 2012 12:00:00 AM GMT by UseResponse Inc.
Help Desk	v. 3.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Feedback	v. 3.0 on October 9, 2013 12:00:00 AM GMT by UseResponse Inc.
Knowledge Base	v. 3.0 on March 15, 2013 12:00:00 AM GMT by UseResponse Inc.
Backup	v. 1.0 on August 26, 2018 12:00:00 AM GMT by UseResponse Inc.
Multi-Communities	v. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Enterprise	v. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Google Translate & DeepL	v. 1.0 on April 13, 2022 12:00:00 AM GMT by UseResponse Inc.

Autoglobal variables:

GETArray
(
)

POSTArray
(
)

COOKIEArray
(
    [views] => 15624-5087-17528-10204-23413-17780-1912-19773-2417-11072-21242-17118-7076-6050-13660-6959
    [URSESSID] => qf2qtj99uj80jnl8afd6tu3c48
    [csrf_protection_votes_csrf_key] => ecaa6ced9274b549ece8846497b56ed0
)

SESSIONArray
(
    [KbSharing] => Array
        (
            [accessKey] => 
        )

    [Notifications] => Array
        (
            [messages] => Array
                (
                    [error] => Array
                        (
                        )

                    [success] => Array
                        (
                        )

                    [info] => Array
                        (
                        )

                )

        )

    [csrf_protection] => Array
        (
            [votes_csrf_key] => ca7d65b2e3d63b009eb2d8e555008b74
        )

    [csrf_tokens_storage] => Array
        (
            [votes_csrf_key] => Array
                (
                    [47abebb47b7edf049e302aecb1964507] => 1778710478
                    [5abaee16c0150f27c454d31970868049] => 1778710479
                    [dac41ceee62c25c7b9a2f9186f85aed4] => 1778710479
                    [8a335be75bb1c59671fb10a293b145a2] => 1778710480
                    [b14ddcbbb73c7da7e235862fcda80c17] => 1778710480
                    [0b84b45d198d149307437e595ae908e5] => 1778710480
                    [4593dd3cbb90b05bb7f484a66be3586c] => 1778710480
                    [bf83fc3a076fd3dbb3ece66cdc45f178] => 1778710482
                    [1238880a31531123f4d4e98aaede87fa] => 1778710482
                    [81ed198c068e5b6a0356dc9c2c8fe995] => 1778710482
                    [805121377ee0dab44516ee43b95c46d4] => 1778710482
                    [ae9ddfe6205c9d08e0a300b76c6ce109] => 1778710483
                    [3559343dad6cb3378633438d466d43ef] => 1778710483
                    [dcdce7930a2165698c217258cff80895] => 1778710484
                    [6cf5ed1215e5cb00e0a8ec91295a8a07] => 1778710484
                    [4f866b476289f5afdf1610ee619850a0] => 1778710485
                    [ca7d65b2e3d63b009eb2d8e555008b74] => 1778710485
                )

        )

)