Phone tilt

Roberto Guidi shared this question 32 days ago
In Progress

Comments (10)

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Hello Roberto,

Can you please specify your question more?

Thank you for the clarification.

Have a nice day

Andrea

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Andréa thanks for tour prompt answer.

When i open the option Compass there Is the possibility to measure the tilt Angle of a surface vs horizontal or verticale reference surface. With the Asus phone this option was perfectly working and now with new phone Motorola After migration of all applications some datas disappeared or some option are not working. for phone tilt It indicates Always 0°. I tap on the button and i foto the possibility to calibrate or confirm the predefinite. No possibility Is working.

Regards

Roberto

Il mar 18 mag 2021, 11:10 Locus Map <locus.map@asamm.com> ha scritto:

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Hello Robert,

did your Motorola have a build in magnetic sensor/compass?

As i know not all Moto devices have this feature


Please take a look in technical description

Wolfgang

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Hello Roberto,

Thank you for the clarification.

as @ balloni55 writes it could be a magnetic sensor but rather an accelerometer.

See the technical specifications of the phone.

Have a nice day

Andrea

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Thanks Andrea.

You are right. Motorola g10 does not have the compass among its features.

Regards

Roberto Guidi

Il Gio 20 Mag 2021 11:15 Locus Map <locus.map@asamm.com> ha scritto:

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Hello Roberto ,

Thank you for your message.

Have a nice day

Andrea

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Andrea hi.

I was used to utilize succesfully  locus map pro in my cellphone and my tablet.

Since few months when i was using locus map in my tablet samsung galaxy note pro sm-p905 after some minutes  the program was closing and i was obliged to start again.

Now when i try to use Locus the program open and after close at once.

So i cancelled the application and i downloaded locus map 4 in tablet but the problema is not solved. 

The operating system is Android 5.0.2

What i have to do?

Thanks

Regards

Roberto Guidi

Il Lun 24 Mag 2021 12:55 Locus Map <locus.map@asamm.com> ha scritto:

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Hello Roberto,

Sorry for the late reply.

I already had your Ticket in the resolved mail.

Can you please clarify your problem more?

Does Locus Map Pro turn off on your tablet at startup or later?

Does it write you an error message?

Did reinstalling not help?

Does everything work correctly on the phone?

Thank you for the clarification.

Have a nice day

Andrea

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Andrea hi

In my Cell phone locus map pro Is working properly.

The problem Is on my tablet samsung galaxy note pro   sm-p905.

For long time locus was working properly. Few months ago i starter with a problem:  locus was opening, working, but after few minutes It closed obliging me to start it again.

Now i cannot even start. Infact, when i try to open locus, at once a window Is appearing with witten. " The program Locus pro has been stopped".

I tried to disinstall and reinstall locus pro without success.

Otherwise my tablet Is working properly for all other applications.

Thanks for your help.

Best regards

Roberto Guidi

Il ven 4 giu 2021, 11:40 Locus Map <locus.map@asamm.com> ha scritto:

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Hello Roberto,

Thank you for your explanation.

Can I ask you for your "User ID" number?

(This is the place of the error message).

You can find it Menu> About / Helpdesk> About> User ID

Sorry for inconviences.

Have a nice day

Andrea