Error has occured!
Error description:

EXCEPTION: SQLSTATE[22032]: <>: 3141 Invalid JSON text in argument 1 to function json_contains: "The document is empty." at position 0.SELECT `ur_canned_responses`.`language` FROM `ur_canned_responses` WHERE (language != 'all') AND (available_type = 'all' OR available_type = 'selected_agents' AND JSON_CONTAINS(available_value, '') OR available_type = 'selected_teams' AND JSON_CONTAINS(available_value, '4')) GROUP BY `language`

Exception on line 234 in file /var/www/html/application/8.18.1/library/Zend/Db/Statement/Pdo.php, PHP 8.3.21 (Linux)

Requested page:
http://help.locusmap.eu/agent/profile/1913

Module name:system
Controller name:agent-user
Action name:index
Parameters:user_id = (string) 1913
Stack trace:
In file On line Called class Called function With arguments
Statement.php300Zend_Db_Statement_Pdo_executeNULL
Abstract.php482Zend_Db_StatementexecuteNULL
Abstract.php238Zend_Db_Adapter_AbstractqueryNULL
Abstract.php805Zend_Db_Adapter_Pdo_AbstractqueryNULL
CannedResponses.php208Zend_Db_Adapter_AbstractfetchColNULL
Events.php479System_Model_DbTable_CannedResponsesfindLanguagesNULL
Event.php78System_Handler_EventsonPreDispatchFullNULL
Events.php92Singular_EventdispatchNULL
Broker.php309Singular_Controller_Plugin_EventspreDispatchNULL
Front.php944Zend_Controller_Plugin_BrokerpreDispatchNULL
Bootstrap.php960Zend_Controller_FrontdispatchNULL
index.php48Singular_BootstraprunNULL
index.php55{closure}NULL
System information:
PHP version:
8.3.21 on Linux runned as fpm-fcgi

Loaded extensions:
Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium, cgi-fcgi, mysqlnd, PDO, xml, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, iconv, imap, intl, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache

MySQL server:
MySQL 8.0.45 via PDO_MYSQL 8.3.21
UseResponse:
Product version:
8.18.0 released on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.

Installed modules:
Systemv. 8.18.0 on May 1, 2026 12:00:00 AM GMT by UseResponse Inc.
Resourcesv. 3.2 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Announcementsv. 3.0 on March 20, 2014 12:00:00 AM GMT by UseResponse Inc.
Single Sign-Onv. 3.0 on August 5, 2013 12:00:00 AM GMT by UseResponse Inc.
Pollsv. 3.0 on June 7, 2012 12:00:00 AM GMT by UseResponse Inc.
Help Deskv. 3.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Feedbackv. 3.0 on October 9, 2013 12:00:00 AM GMT by UseResponse Inc.
Knowledge Basev. 3.0 on March 15, 2013 12:00:00 AM GMT by UseResponse Inc.
Backupv. 1.0 on August 26, 2018 12:00:00 AM GMT by UseResponse Inc.
Multi-Communitiesv. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Enterprisev. 4.0 on February 20, 2015 12:00:00 AM GMT by UseResponse Inc.
Google Translate & DeepLv. 1.0 on April 13, 2022 12:00:00 AM GMT by UseResponse Inc.
Autoglobal variables: 
GET
Array
(
)


POST
Array
(
)


COOKIE
Array
(
    [URSESSID] => ob201r4483honsah4o9v8afbtp
    [csrf_protection_votes_csrf_key] => 5a976fcfee9ed99ac4551a71e4ac864b
    [views] => 29278-15860-6139-15304-14759-15411-28665-14953
)


SESSION
Array
(
    [KbSharing] => Array
        (
            [accessKey] => 
        )

    [csrf_protection] => Array
        (
            [votes_csrf_key] => 5a976fcfee9ed99ac4551a71e4ac864b
        )

    [csrf_tokens_storage] => Array
        (
            [votes_csrf_key] => Array
                (
                    [9766b05809e78a20d926a1091ff086f9] => 1772162520
                    [cb35ce9b71997cf0143bca0db50c3037] => 1772162520
                    [f819365e5647873cb14533475301b1cc] => 1772162520
                    [7f233a8de76d39fbb148b0d66fbd9a93] => 1772162520
                    [8a7c591745b2786e2ca18c8affe51d0c] => 1772162521
                    [d46fd022e58c16406cbc3a0d4495fe5b] => 1772162521
                    [e5688c8de375324c3c7335789ba938ea] => 1772162521
                    [e71d37eed461bdb524a4ba5531ef4330] => 1772162521
                    [ba248b0190a1793e534d256c7734d4a2] => 1772162521
                    [5a976fcfee9ed99ac4551a71e4ac864b] => 1772162522
                )

        )

    [Notifications] => Array
        (
            [messages] => Array
                (
                    [error] => Array
                        (
                        )

                    [success] => Array
                        (
                        )

                    [info] => Array
                        (
                        )

                )

        )

    [Redirect] => Array
        (
            [url] => https://help.locusmap.eu/topics/32333-guidance-ends-after-10-15-minutes/rss
        )

    [recapthca] => Array
        (
            [temporaryLock] => Array
                (
                    [forgot_password] => 1
                )

        )

    [security] => Array
        (
            [key] => d5e8b516098701f5abb6e8ddbd32d0f7
            [ua] => Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
            [lang] => 
            [ip] => 216.73.216.114
            [proxy] => 
            [time] => 1772162520
        )

)