offline maps download does not resume

Razenstein shared this problem 1 week ago
In Progress

Hello,

download of offline map does not continue. WLAN is ok, ext.sdcard is 70%full. All maps on ext. sd card.

Comments (3)

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Hello,

I'm sorry for troubles. I'd like to mention that the "online maps" can be downloaded only into internal memory. Would you please send me screenshot from Menu > Settings > Miscellaneous > Default dir. I'm interested if the settings for "maps" folder points to the internal memory.

Thank you

BR Petr

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Dear Petr,

I think this is a misunderstanding. I have everything on ext sdcard as described in locus manual ... the map in question is downloaded to a big part ... only the rest does not continue to load.

Frank

Am 11. Juni 2018 08:40:02 MESZ schrieb Locus Map <locus.map@asamm.com>:

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Hello,

so If I understand it correctly you set as default Locus app directory the folder .../Android/data/menion.... on the sdcard, is it correct? We do not suggest to set it because during un-installation system completely delete all data in this folder.

However I need to ask you for debug log to find our more. How to do it is described in: http://docs.locusmap.eu/doku.php?id=manual:faq:how_to_create_debug_log . Basically:

  • restart downloading and wait for the error message
  • create debug log via Android settings as described in manual
  • send me the create log file

Thank you

BR Petr