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Problem with update Locus Pro

Radek Draksel shared this problem 8 years ago
Solved

Last updated Locus Pro reports an unknown error during installation error code -25.

I tried to uninstall, restore from a backup, new installation, but nothing. I do not know what to do ...

Xiaomi RedMi 1S, Android 4.3 JLS36C

Thanks for the reply.

Replies (6)

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Hello Radek.


Thank you for contacting us.

As my colleague Michal answered to you on Facebook, please try to delete and again add you Google account. It can help.

Is there something new in this matter?


Thank you

Hanka

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Please read about this problem also here http://help.locusmap.eu/topic/cant-install-locus-map-pro-on-new-mobile-error-25#comment-16463 There is a solution of one of our user with Xiaomi device

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This solution is not working. The error is probably the antivirus version, designated as Locus risk and forbids installation. See screenshot.

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Hello Radek,

Please try the method how to install Locus to Xiaomi devices here http://docs.locusmap.eu/doku.php?id=manual:faq:problem_with_install_from_google_play

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Hello Radek.


Unfortunately, we can't to solve this problem with Locus on Xiaomi. Please contact directly Xiaomi support for help with this problem. There is probably some protection in the phone which makes it impossible to install Locus app.

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Same problem here, Samsung Galaxy S2 (Android 4.1, MIUI v5). Not possible to install same version.

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Problem solved. In Apps setting of Jinshan Security Guard, I had to Clear data.

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