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Tracks and Points deleted - locus pro

Dieter Gutzeit shared this problem 2 years ago
Closed

Hi

change of directory into private folder produces a lot of trouble. After finishing tranfer the locus file to the private folder locus worked very slow showing the map pictures. I thought new installing locus pro could improve the situation......but all maps and all TRACKS AND POINTS are deleted. The work for years has gone. What a shit. Guys why don't you understand? Not every user has time and fun to sit in front of the screen for hours every day so he has the capability to fix every problem by himself. Is there any chance for me to recover the data?

regards Dieter

Replies (1)

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1

Hello,

I am sorry for your inconvenience.

One of the new rules of the Android 11+ filesystem is a private folder and one of the (dis)advantages of this is, that when you uninstall the app, the whole directory of it is deleted. Read more about it here.

So if you move your app to the private folder and then uninstall it without saving your data, everything is gone.

The system had to show you a "Keep data" checkbox or at least show a warning.

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If you uninstall it without preserving data, the only way is to recover your backup (if you have any).

I am sorry, but I can't help you with it.


Zdenek, Locus team

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