System: ASUS MemoPad FHD10 (ME 302C), Android 4.3
Hi,
up to V3.17.2 everything was ok. V3.18.3 and .4 (not sure with .1 and .2) behave as follows:
Starting Locus Pro immediately gives Message "Locus Map wurde beendet, Ok-Bericht". Deinstall and reinstall the same. Switching off the tablet and switching on again gives the same message without having started Locus explicitly!
Maybe the problem occured together with some system updates because Bluefire Reader is showing exactly the same behavior at the same time! I tried getting an error log as described in the manual, but the option 'Fehlerbericht abrufen' (Take bug report) is disabled.
On my Samsung S5 and S5mini (Android 5.0/5.1) everything still works fine as I love it.
Thanks for your help,
Jens
Btw: the same issue was reported today from another user on Google Play.
The same problem 
Good day,
I'm sorry to say it, but for now, I have no simple solution on this problem. Issue is definitely in Android system itself, more precisely in smaller library called houdini. I found only single same report about this problem on page of Skype application, where it's developers fixed it by some hack, but there is no information, how.
For now, please download and use previous version of Locus Map 3.17.2.
download here Locus Map Free or Locus Map Pro in version 3.17.2.
I'm very sorry for a complications.
Good day,
I'm sorry to say it, but for now, I have no simple solution on this problem. Issue is definitely in Android system itself, more precisely in smaller library called houdini. I found only single same report about this problem on page of Skype application, where it's developers fixed it by some hack, but there is no information, how.
For now, please download and use previous version of Locus Map 3.17.2.
download here Locus Map Free or Locus Map Pro in version 3.17.2.
I'm very sorry for a complications.
short? well:
- rename your "Locus" folder
- deinstall Locus
- reboot
- install Locus from store
- copy important(!) files back from old to new "Locus" folder
short? well:
- rename your "Locus" folder
- deinstall Locus
- reboot
- install Locus from store
- copy important(!) files back from old to new "Locus" folder
Hello Andreas,
wait wait ... gynta's solution may help but is too drastical and may not solve problem that is there! (thanks gynta btw. ).
If you have a while, may you please try to create a log by this method: http://docs.locusmap.eu/doku.php?id=manual:faq:how_to_create_debug_log . Or if Android offer you to send bug report after crash, do it now again please (crash of Locus) and add some information to description of bug report, so I know it was you (like your name).
Thank you and sorry for a complications.
Hello Andreas,
wait wait ... gynta's solution may help but is too drastical and may not solve problem that is there! (thanks gynta btw. ).
If you have a while, may you please try to create a log by this method: http://docs.locusmap.eu/doku.php?id=manual:faq:how_to_create_debug_log . Or if Android offer you to send bug report after crash, do it now again please (crash of Locus) and add some information to description of bug report, so I know it was you (like your name).
Thank you and sorry for a complications.
ok, done it with my email and my name. korn7377@gmail.com is also me...
ok, done it with my email and my name. korn7377@gmail.com is also me...
I have the same problem after actualization Locus Map Pro to version 3.18.2. onAsus Fonepad 7 with Android 4.3. App crashes right after start.
I have the same problem after actualization Locus Map Pro to version 3.18.2. onAsus Fonepad 7 with Android 4.3. App crashes right after start.
Hello guys,
thank you for a logs and sorry for a complications.
I'm worried this will be an real problem. From logs I have found that issue is with native library included in Android that helps to use some other libraries. Problem is that non of our team is skilled c++ developer so it's impossible for us to do some hack to solve this issue. What I did was updating of some tools that create Locus application file. It is now published on Google Play as Beta version of Locus Map Free 3.18.2.2. May anyone of You try this Beta version if there will be any change? Thank you.
Hello guys,
thank you for a logs and sorry for a complications.
I'm worried this will be an real problem. From logs I have found that issue is with native library included in Android that helps to use some other libraries. Problem is that non of our team is skilled c++ developer so it's impossible for us to do some hack to solve this issue. What I did was updating of some tools that create Locus application file. It is now published on Google Play as Beta version of Locus Map Free 3.18.2.2. May anyone of You try this Beta version if there will be any change? Thank you.
Hi, Mats G here
Could only find 3.18.2. 1 on Google Play, which still crashes.
I can zoom and move the map but any other button press will make it crash.
Running on a Galaxy S5, Android 5.0.
Hi, Mats G here
Could only find 3.18.2. 1 on Google Play, which still crashes.
I can zoom and move the map but any other button press will make it crash.
Running on a Galaxy S5, Android 5.0.
Hello.
I've installed version 3.18.2.1. No change - crash immediately after start application ("Unfortunately Locus Map has stopped")
Asus Fonepad 7, Android 4.3
Hello.
I've installed version 3.18.2.1. No change - crash immediately after start application ("Unfortunately Locus Map has stopped")
Asus Fonepad 7, Android 4.3
hello Menion,
is this just a problem with the free version - is this something like a temporary working trial version?
can i use the pro version on my fone, if i buy it?
or will i have the same trouble with the pro vesion?
greets
andreas
hello Menion,
is this just a problem with the free version - is this something like a temporary working trial version?
can i use the pro version on my fone, if i buy it?
or will i have the same trouble with the pro vesion?
greets
andreas
Hello.
Is it possible to get working version of Locus Pro 3.17.2 ?
greetings
Bogdan
Hello.
Is it possible to get working version of Locus Pro 3.17.2 ?
greetings
Bogdan
Good day,
I'm sorry to say it, but for now, I have no simple solution on this problem. Issue is definitely in Android system itself, more precisely in smaller library called houdini. I found only single same report about this problem on page of Skype application, where it's developers fixed it by some hack, but there is no information, how.
For now, please download and use previous version of Locus Map 3.17.2.
download here Locus Map Free or Locus Map Pro in version 3.17.2.
I'm very sorry for a complications.
Good day,
I'm sorry to say it, but for now, I have no simple solution on this problem. Issue is definitely in Android system itself, more precisely in smaller library called houdini. I found only single same report about this problem on page of Skype application, where it's developers fixed it by some hack, but there is no information, how.
For now, please download and use previous version of Locus Map 3.17.2.
download here Locus Map Free or Locus Map Pro in version 3.17.2.
I'm very sorry for a complications.
Hi guy,
But this is the solution!
Thanx a lot! Version 3.17.2 is running on my device, all my tracks are still there, perfect!
Hi guy,
But this is the solution!
Thanx a lot! Version 3.17.2 is running on my device, all my tracks are still there, perfect!
Yes, thanks Menion for 3.17.2 and for addressing the problem so quickly.
Now, how to turn off autoupdating. :)
/MG
Yes, thanks Menion for 3.17.2 and for addressing the problem so quickly.
Now, how to turn off autoupdating. :)
/MG
>Now, how to turn off autoupdating. :)<
open playstore/my apps/installed/open Locus/top right 3-dot button/uncheck auto update
>Now, how to turn off autoupdating. :)<
open playstore/my apps/installed/open Locus/top right 3-dot button/uncheck auto update
Hi, the Version 3.17.2 is running now on my ASUS device. I have turn off autoupdating too.
How can I get information, when a new version works with Android 4.3 on this device?
Thank you very much.
G.
Hi, the Version 3.17.2 is running now on my ASUS device. I have turn off autoupdating too.
How can I get information, when a new version works with Android 4.3 on this device?
Thank you very much.
G.
Good day guys,
it's not best solution of course, but at least you have a working version of Locus for now. Gudrun, I cannot help here. But if anyway from time to time try new version of Locus and post information about it here, it will be very welcome (as all other get notification about this change).
Thank you for understanding!
Good day guys,
it's not best solution of course, but at least you have a working version of Locus for now. Gudrun, I cannot help here. But if anyway from time to time try new version of Locus and post information about it here, it will be very welcome (as all other get notification about this change).
Thank you for understanding!
Hello Menion !
I don't want to open a new topic, even if I'm not sure it's the same issue. Just tell me if needed.
My issue is with the Pro version.
Since july, Locus doesn't work (at all). But there is no crash. The app starts, but nothing is loading (maps, tracks, point...)
And where a map is supposed to appear, it stays grey.
I can go to the map section, I still see the maps (online or vectors), but when I choose one... it says in french "Processus infructueux" what means "unsuccessfull process".
I tried to restaure an old backup file (only parameters). After the restaure, Locus needs to be restarted.
With the 30/6 backup, it works. But as soon as I restart Locus again, it doesn't work anymore.
With the 3/7, it doesn't work at all.
I will try to install the 3.17.2 version. Hopefully, it will fix the problem.
But just in case, I wanted to let you know.
All the best,
Romain.
Hello Menion !
I don't want to open a new topic, even if I'm not sure it's the same issue. Just tell me if needed.
My issue is with the Pro version.
Since july, Locus doesn't work (at all). But there is no crash. The app starts, but nothing is loading (maps, tracks, point...)
And where a map is supposed to appear, it stays grey.
I can go to the map section, I still see the maps (online or vectors), but when I choose one... it says in french "Processus infructueux" what means "unsuccessfull process".
I tried to restaure an old backup file (only parameters). After the restaure, Locus needs to be restarted.
With the 30/6 backup, it works. But as soon as I restart Locus again, it doesn't work anymore.
With the 3/7, it doesn't work at all.
I will try to install the 3.17.2 version. Hopefully, it will fix the problem.
But just in case, I wanted to let you know.
All the best,
Romain.
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