Elevation data download fail Locus Map Italy

Francesco Poletti shared this problem 3 months ago
Solved

Hi all, I've installed Locus map pro, since I've using the free version but it does not have the elevation data. The pro recognized the Locus maps I've downloaded with the free app, but I'm not able to se elavation data in my routeplanner. I've also tried to download the elevation data from the Locus store but it fails both for north and south maps...

Comments (35)

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Hello,will try through the Locus Store to download the elevation data for the country.

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Sì ho provato, ma mi da subito errore

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Errore

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It works ok for me.

I do not know...

Developer knows about this (mysterious) problem.


Currently another solution is to manually download data, unzip and save it to a folder /Locus/data/srtm

For example from here

http://mser.elte.hu/download/srtm/Italy_DEM.zip

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Graze mille! Ho provato a scaricare i file ma niente! Se puoi prova a mandarmi i file e vedo se riesco a installarli! Grazie

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It can not be placed here! (Limit 2MB)

ZIP archive (18,0 MB)

It is a standardly placed download file.

If you can not download it there, you will not even know here it.

Here's one square to test. (Area around Bassano del Grappa)

https://drive.google.com/file/d/1Y6wSB_NZagYvaNahPH0XuZPLVuX1uMEl/view?usp=drivesdk

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Hi,

I'm sorry for troubles and thanks to Condor for help. We found out that some devices struggle with unpacking of downloaded elevation data that cause mentioned issue. We'll try to prepare new elevation data in next days. Until fix please try to download data manually as Condor mentioned. Please download elevation data (see link below) > unzip files and copy unpacked *.hgt data into folder /Locus/data/srtm. Elevation data can be manually downloaded from:

http://viewfinderpanoramas.org/dem3.html or http://data.opendataportal.at/dataset/dtm-italy

BR Petr

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I updated the elevation data on the server. Would you please try to download some part that you didn't downloaded manually and test if data are downloaded properly?

Thank you

BR Petr

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Hi,

We prepared custom version with goal to fix it: https://drive.google.com/file/d/1vM4u36lyNbB6pelxgzIxqFeiEyPWHXRa/view?usp=sharing

Please install it, try to download data again and please let me know about progress

Thank you

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I've tried it and it doesn't solve the problem for me...I sent you a debug log...

Bye francesco.

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Why the thread as been passed to solved?For me it's still not working...

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Dear Francesco,

thank you very much, the last log helped. We found an issue in Italian translation: https://crowdin.com/translate/menion/3292/en-it#6647013 . There should be %s and not %d as someone incorrectly translated. Will be fixed in next version.

As a workaround you can temporarily change language from Italian to English and download needed data.

Thank you for help with this issue!

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I've just tried to change the language and it worked for me!

Many thanks!!!

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Uaaaaw.... unbelievable d/s little one letter.

Good job Locus Team!

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The first one is exactly what I tried to do...but unfortunately it does not work for me...

With the second one I now succed...but the question is, does I have now the elevation data off all Italy or only the north?

It seems to me I've only the north...is it possible to have somewhere also the south?


Many thanks for the precious help!

Francesco.

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Yes Francesco, I tried and succeeded too, but now I have elevations of the north part only :). Anyone can suggests a more general solution? Many thanks!

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Or simply provide us the elevation data for the south...

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I'm missing the extreme west, too: Imperia for example

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Hi,

I'm sorry for troubles. We found out that some devices struggle with unpacking of downloaded elevation data that cause mentioned issue. We'll try to prepare new elevation data in next days. Until fix please try to download data manually > unzip files and copy unpacked *.hgt data into folder /Locus/data/srtm. Elevation data can be manually downloaded from:

http://viewfinderpanoramas.org/dem3.html or http://data.opendataportal.at/dataset/dtm-italy

BR Petr

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Many thanks for the answer!!!I have now the elevation data of the north Italy I need...I will wait for the new elevation data in the next days...Only one note, since I also work with software, I doesn't seem to me that the download started because, in my case, it fails immediatly, while it have to download about 30MB of data and I expect that will require some seconds...May be this help in debugging...

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Dear Francesco,

thank you for info. I'll discuss it with the main developer but it really seems that data are downloaded but not unpacked. However I updated the elevation data on the server. Would you please try to download some part that you didn't downloaded manually? For example south Italy?

Thank you

BR Petr

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I've tried it again...unfortunately it doesn't seems to work...

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Thanks for the test but it's really strange. Could I ask you for another test. Would you please try to download elevation data for some country in America (eq. Cuba)?

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Unfortunately it's not working for me, neither the Cuba download...I've tried three different download methods...Only the last one seems, sometimes, to work...

1) Directly in the Locus store with the offline Locus maps, by pressing on the offline elevation data download...

2) If I enable the OSM online maps and I enable the Map shading, when I move on a map where I don't have the elevation data, the app suggest me to download it...

3) If I plan a route and I don't have the elevation data, it suggest me to download it and sometimes it works fine...

Are there any other way to try the download?May be it depends on the dimensions of the data to download?

I've good and reliable connection...

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Thank you for the tests. I have to say that all three methods use the same elevation data and data are downloaded in the same way. The are for downloading also should not influence it. I again discuss it with the main developer if there are any possibilities how to improve/fix.

Thank you for the help

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Dear Francesco - could I ask you for creation of debug log, please? How to do it is described in http://docs.locusmap.eu/doku.php?id=manual:faq:how_to_create_debug_log

Basically:


  • please try to download elevation data
  • wait for error message
  • collect the debug log via Android settings as described in mentioned article.

Thank you

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I've sent you the debug log, even if I understand that may be not so helpful with that version of Locus...sorry for the delay!

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Dear Max,

I'm sorry for the delay. Today we tried to update elevation data on our server. Would you please to download data again - please, let me know about progress.

Thank you

BR Petr

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Still no luck :(


f24284740ed08bf7c59dc086a032f256

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OK thank you for the test and I'm sorry for troubles. Could I ask you for creation of debug log, please? How to do it is described in http://docs.locusmap.eu/doku.php?id=manual:faq:how_to_create_debug_log

Basically:

  • please try to download elevation data
  • wait for error message
  • collect the debug log via Android settings as described in mentioned article.

Thank you

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I parked the debug log in GDrive and shared it with locus.map@asamm.com

here it is: goo.gl/hNoghQ

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Thank you for the log file. Unfortunately the log doesn't contain any useful info. We little bit change the way how data are downloaded - I would ask you for another test as soon as new version will be available.

Until fix please try to download data manually > unzip files and copy unpacked *.hgt data into folder /Locus/data/srtm. Elevation data can be manually downloaded from:http://viewfinderpanoramas.org/dem3.html or http://data.opendataportal.at/dataset/dtm-italy

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Ciao ,

Scusate l' assenza ma ero in montagna a camminare, soddisfatto di locus pro per la registrazione tracciato e per la mappa dettagliata!

Purtroppo le altitudini non riesco ancora a scaricarle!

Il mio telefono è un Huawei p10 lite!

Grazie del supporto, spero di risolvere questo problema al più presto!

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Ciao,

Mi dispiace per i problemi. Sfortunatamente è piuttosto complicato perché non siamo in grado di simularlo. Abbiamo migliorato la registrazione nella prossima versione che potrebbe darci maggiori informazioni su questo problema. Posso solo suggerire di seguire la soluzione: Si prega di scaricare i dati di elevazione (vedi link sotto)> decomprimere i file e copiare i dati decompressi *. Hgt nella cartella / Locus / data / srtm. I dati di quota possono essere scaricati manualmente da:

http://viewfinderpanoramas.org/dem3.html o http://data.opendataportal.at/dataset/dtm-italy


BR Petr

-- EN --Hi,

I'm sorry for troubles. Unfortunately it's quite complicated because we aren't able to simulate it. We improved logging into next version that could give us more info about this issue. I can only suggest following workaround: Please download elevation data (see link below) > unzip files and copy unpacked *.hgt data into folder /Locus/data/srtm. Elevation data can be manually downloaded from:http://viewfinderpanoramas.org/dem3.html or http://data.opendataportal.at/dataset/dtm-italy


BR Petr

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