I have installed locus pro on Huawei P8. During registration track, locus pro shift unexpectedly from "rec" to "pause", for no reason. Consequently a part of track is lost. What I have to do?
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Locus going to "pause" during track recording
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Hello,
my name is Pierre and I'm quite new user.
My problem or question :
During recording my cycling track, Locus is going to "pause" after different length of time.
It could be after 1 hour or 2 hours or anything else...
I do not understand why it is pausing.
Could it be a problem in the parameters or something else?
My phone is HUAWEI HONOR7 with EMUI 4.0 and Actual version PLK-L01C432B330
Locus Map Pro : 3.17.0
Could you help me?
If you need more infos, please let me know
Kind regards.
Pierre.
From France.
Hi Pierre,
do you mean the recording is paused, i.e. interrupted and can be continued (like after pressing the orange pause button)? Or is the recording stopped and you have to start a completely new one?
Hi Pierre,
do you mean the recording is paused, i.e. interrupted and can be continued (like after pressing the orange pause button)? Or is the recording stopped and you have to start a completely new one?
Hi Michal,
It seems to be stopped as Locus propose to save the track recording.
May be I got a problem with the plastic case for my smartphone as the plastic can touch the smartphone screen.
The "Tactil Mode Desactivation" was OFF
I have to do some tests but it could take a long time.
Any suggestion about the different parameters for Bike recording?
Thanks for your quick answer.
Regards. Pierre
Hi Michal,
It seems to be stopped as Locus propose to save the track recording.
May be I got a problem with the plastic case for my smartphone as the plastic can touch the smartphone screen.
The "Tactil Mode Desactivation" was OFF
I have to do some tests but it could take a long time.
Any suggestion about the different parameters for Bike recording?
Thanks for your quick answer.
Regards. Pierre
Plastic case should not be a problem. Nothing inside Locus is able to stop track recording autonomously. Something (or somebody) must trigger the STOP from outside.
Plastic case should not be a problem. Nothing inside Locus is able to stop track recording autonomously. Something (or somebody) must trigger the STOP from outside.
Nobody touched my smartphone as it was in that plastic case on my bike.
I'll do some tests and come back to you
Regards.
Pierre
Nobody touched my smartphone as it was in that plastic case on my bike.
I'll do some tests and come back to you
Regards.
Pierre
You know, every problem our users inform us about must be simulated, i.e. repeated on our own devices. This is not the case. Any more information or tests will help for sure.
You know, every problem our users inform us about must be simulated, i.e. repeated on our own devices. This is not the case. Any more information or tests will help for sure.
Hello,
I'm just back from a biking tour.
I started the Locus application and start the recording.I put the smartphone in my pocket and so it should go into "sleep mode" after 2 minutes as it is configured.
I really did not want to have any action on my smartphone during the whole biking tour.
So, arriving at home after 3h10, I press the power on button to awake my smartphone and get the Locus Application. I got a message in orange or red "a recording is in "Pause" and the Pause button is blue as if somebody pressed on it. This was absolutely impossible as I did not touch my smartphone during the complete tour.
The Locus appl has paused after 27,50 Kms
The appl is still in that "pause"state as may be you would like me to do some checking or special action on.
Please let me know what you want or what kind of informations you need.
Regards .
Pierre.
Hello,
I'm just back from a biking tour.
I started the Locus application and start the recording.I put the smartphone in my pocket and so it should go into "sleep mode" after 2 minutes as it is configured.
I really did not want to have any action on my smartphone during the whole biking tour.
So, arriving at home after 3h10, I press the power on button to awake my smartphone and get the Locus Application. I got a message in orange or red "a recording is in "Pause" and the Pause button is blue as if somebody pressed on it. This was absolutely impossible as I did not touch my smartphone during the complete tour.
The Locus appl has paused after 27,50 Kms
The appl is still in that "pause"state as may be you would like me to do some checking or special action on.
Please let me know what you want or what kind of informations you need.
Regards .
Pierre.
Hi Pierre,
just in case... do you have any battery saving mode in your phone? Is it active? If yes it is possible that it kills Locus in the background and after "waking up" it wakes also Locus which remembers it recorded a track during its last session. Weird is that it's killed after one hour of riding...
Hi Pierre,
just in case... do you have any battery saving mode in your phone? Is it active? If yes it is possible that it kills Locus in the background and after "waking up" it wakes also Locus which remembers it recorded a track during its last session. Weird is that it's killed after one hour of riding...
Hi, thank you for your answers.
Battery saving mode is "Intelligent": that means ajust automatically CPU and Network Utilisation
In Intelligent Saving Mode, you can choose :
- Performances : Ajust slightly CPU and Network Utilisation
- Intelligent : Ajust Automatically CPU and Network Utilisation
- Ultra : Just keep the base functions of calls and messages
Just to let you know : Locus is in "Protected Application Mode" : stay alive after screen goes in Sleep Mode
What can I do to help you
Hi, thank you for your answers.
Battery saving mode is "Intelligent": that means ajust automatically CPU and Network Utilisation
In Intelligent Saving Mode, you can choose :
- Performances : Ajust slightly CPU and Network Utilisation
- Intelligent : Ajust Automatically CPU and Network Utilisation
- Ultra : Just keep the base functions of calls and messages
Just to let you know : Locus is in "Protected Application Mode" : stay alive after screen goes in Sleep Mode
What can I do to help you
Okay, you could test two things:
1) set "Locus Map as a service" in menu > settings > miscellaneous
or
2) test it as it is without any saving mode on
Okay, you could test two things:
1) set "Locus Map as a service" in menu > settings > miscellaneous
or
2) test it as it is without any saving mode on
hello,
Locus is already set as service.
For the Saving Mode, There is no possibility to put the Saving Mode Off(or I do not know how to do it),
I can just put Saving Mode to "Performances" which is the minimum Saving Mode.
hello,
Locus is already set as service.
For the Saving Mode, There is no possibility to put the Saving Mode Off(or I do not know how to do it),
I can just put Saving Mode to "Performances" which is the minimum Saving Mode.
okay, try this Performance mode.
okay, try this Performance mode.
If weather is OK tomorrow, i'll go for a bike tour
Coming back to you.
If weather is OK tomorrow, i'll go for a bike tour
Coming back to you.
Hi, I'm back with some good and bad news.
So, as I told, I was biking 2 days ago and this time, everything was OK; The recording was completely successfull.
Total time : 3h38
Biking time : 3h15
Tour : 81,50 Kms
Average speed : 25,00 Kms/hour
Graphique : OK
-----------------------------------------
Today, I had another biking tour and registered it.
I didn't touch the smartphone during the complete registering.
At arrival, I wake the smartphone up and put my password code(Screen lock Mode is set to "Code".
I got the same message : "a recording is in "Pause" and the Pause button is blue
I pressed Pause then Stop and I save the recording.
Total time : 3h26
Biking time : 3h26
Tour : 36,60 Kms
Average speed : 10,60 Kms/hour
Graphique : shows 36,60 Kms
I attached 2 file in the .zip file below
- 1 file .gpx
- 1 file .kmz
I don't know if this could help you.
Smartphone is protected by the "Screen Lock Mode" (I have to enter a 4 digit code to unlock it)
Battery Saving Mode set to "Performances"
Locus Application is "Protected"(program still alive when Smartphone is going to sleep mode)
Still waiting if you need more informations.
Regards.
Pierre.
Hi, I'm back with some good and bad news.
So, as I told, I was biking 2 days ago and this time, everything was OK; The recording was completely successfull.
Total time : 3h38
Biking time : 3h15
Tour : 81,50 Kms
Average speed : 25,00 Kms/hour
Graphique : OK
-----------------------------------------
Today, I had another biking tour and registered it.
I didn't touch the smartphone during the complete registering.
At arrival, I wake the smartphone up and put my password code(Screen lock Mode is set to "Code".
I got the same message : "a recording is in "Pause" and the Pause button is blue
I pressed Pause then Stop and I save the recording.
Total time : 3h26
Biking time : 3h26
Tour : 36,60 Kms
Average speed : 10,60 Kms/hour
Graphique : shows 36,60 Kms
I attached 2 file in the .zip file below
- 1 file .gpx
- 1 file .kmz
I don't know if this could help you.
Smartphone is protected by the "Screen Lock Mode" (I have to enter a 4 digit code to unlock it)
Battery Saving Mode set to "Performances"
Locus Application is "Protected"(program still alive when Smartphone is going to sleep mode)
Still waiting if you need more informations.
Regards.
Pierre.
Hi Pierre,
we consulted your issue in a wider team and we can't find out why it happens. The only thing that could influence this is some sort of your system optimization - either battery, performance or memory. Do you use any memory or performance optimizing app?
Hi Pierre,
we consulted your issue in a wider team and we can't find out why it happens. The only thing that could influence this is some sort of your system optimization - either battery, performance or memory. Do you use any memory or performance optimizing app?
I just use the Battery Saving Mode set to "Performances"(I do not know how to disactivate it)
I do not see any other performance optimizing application running on my smartphone
Let me know if you want me to check special parameters.
Regards.
Pierre
I just use the Battery Saving Mode set to "Performances"(I do not know how to disactivate it)
I do not see any other performance optimizing application running on my smartphone
Let me know if you want me to check special parameters.
Regards.
Pierre
Well, you know, this is something outside Locus - we don't know how to help.
Well, you know, this is something outside Locus - we don't know how to help.
OK, thanks for helping me.
If you want to close this topic(or call), let me Know.
I'm looking towards Android and also my smartphone(Honor7)
Regards.
Pierre.
OK, thanks for helping me.
If you want to close this topic(or call), let me Know.
I'm looking towards Android and also my smartphone(Honor7)
Regards.
Pierre.
Good day Mr. Salatin,
I've merged your topic into this one, as seems you are already a fourth person who reported same issue during last days. Also You are fourth person who has same troubles on Huawei device. Seems to be quite random effect - no one except you guys on Huawei devices, reported such problem.
Because there were no changes in system of track recording in Locus during last weeks, I'm more then sure, that it really have to be some, maybe hidden, optimisation settings directly in your device. Are you all sure, that there is no such settings?
We have discussed this problem in our small team, and unfortunately we see absolutely no reason, why such weird behavior should be caused by Locus itself.
Good day Mr. Salatin,
I've merged your topic into this one, as seems you are already a fourth person who reported same issue during last days. Also You are fourth person who has same troubles on Huawei device. Seems to be quite random effect - no one except you guys on Huawei devices, reported such problem.
Because there were no changes in system of track recording in Locus during last weeks, I'm more then sure, that it really have to be some, maybe hidden, optimisation settings directly in your device. Are you all sure, that there is no such settings?
We have discussed this problem in our small team, and unfortunately we see absolutely no reason, why such weird behavior should be caused by Locus itself.
Good day Pierre,
if you don't mind, feel free to discuss directly here in this topic. Every message you wrote here, is visible to all people in this topic, and they also receive an notification about your post. So ideal please for a discussion ;).
Anyway quick search and seems you are not alone with this issue: https://support.strava.com/hc/en-us/articles/216942547-How-to-fix-GPS-recording-issues-on-Huawei-Ascend-P7
Seems that working solution based on discussion there, should be:
Good day Pierre,
if you don't mind, feel free to discuss directly here in this topic. Every message you wrote here, is visible to all people in this topic, and they also receive an notification about your post. So ideal please for a discussion ;).
Anyway quick search and seems you are not alone with this issue: https://support.strava.com/hc/en-us/articles/216942547-How-to-fix-GPS-recording-issues-on-Huawei-Ascend-P7
Seems that working solution based on discussion there, should be:
Hello.
Finaly found settings that can help for Honor / Huawei owners with EMUI 4.0
Settings / Apps / Advanced / Ignore Batery Otimization.
On top, change from Allowed to All apps. Find Locus Map, switch to Allowed.
Hello.
Finaly found settings that can help for Honor / Huawei owners with EMUI 4.0
Settings / Apps / Advanced / Ignore Batery Otimization.
On top, change from Allowed to All apps. Find Locus Map, switch to Allowed.
I tried this solution. It seems to me that it works well. Thank you.
I tried this solution. It seems to me that it works well. Thank you.
hello
i'm back and I tried several times to record Bike tours and each time the recording stopped after variable distances.
To Menion : You said some times ago, " you really hope this problem occurs also with other applications!
Could you tell which applications we could try.
To be direct, i'm a little bit upset with the LocusPro application as I really cannot trust the recording!!!
Best regards to everybody.
Pierre.
hello
i'm back and I tried several times to record Bike tours and each time the recording stopped after variable distances.
To Menion : You said some times ago, " you really hope this problem occurs also with other applications!
Could you tell which applications we could try.
To be direct, i'm a little bit upset with the LocusPro application as I really cannot trust the recording!!!
Best regards to everybody.
Pierre.
Hi everybody
Today I did a bike tour(around 90 kms)
I recorded my tour without any change in the parameter except the time delay to set the smartphone in standby.
I set the time delay to "never"
That means the screen is always on and uses more power on the battery.
BUT the recording has been COMPLETE.
So it seems Locuspro stopped recording as the smartphone was in standby(I mean screen display off).
Hear you soon
Pierre.
Le 24 août 2016 1:15 PM, "Locus Map" <locus.map@asamm.com> a écrit :
Hi everybody
Today I did a bike tour(around 90 kms)
I recorded my tour without any change in the parameter except the time delay to set the smartphone in standby.
I set the time delay to "never"
That means the screen is always on and uses more power on the battery.
BUT the recording has been COMPLETE.
So it seems Locuspro stopped recording as the smartphone was in standby(I mean screen display off).
Hear you soon
Pierre.
Le 24 août 2016 1:15 PM, "Locus Map" <locus.map@asamm.com> a écrit :
Hello, back with my findings.
I was checking my old recordings, and first problems I had in october 2015.
I tested everything, changed different ROMs, now I am back on Andorid 4.4.2, EMUI 3.0, which worked before.
First, I just tested Locus tracking in work, profile walk, and in-out of buildings = loosinf and getting back GPS, no problem and 7 hrs recorded. I was in car, sitting on office, moving outside.
But on MTB trip, Locus again stoped, no reason. Only 30 km, and it stoped cca 10 km after start.
I am really desperate now, trying everything with ROM, mobile settings etc.
Only option left is to go back and try OLD version of Locus, from first half of 2015.
Is it possible?
Where to download instalation package?
I want to keep my PRO licence of course, and block all updates.
Thanks for feedback.
Hello, back with my findings.
I was checking my old recordings, and first problems I had in october 2015.
I tested everything, changed different ROMs, now I am back on Andorid 4.4.2, EMUI 3.0, which worked before.
First, I just tested Locus tracking in work, profile walk, and in-out of buildings = loosinf and getting back GPS, no problem and 7 hrs recorded. I was in car, sitting on office, moving outside.
But on MTB trip, Locus again stoped, no reason. Only 30 km, and it stoped cca 10 km after start.
I am really desperate now, trying everything with ROM, mobile settings etc.
Only option left is to go back and try OLD version of Locus, from first half of 2015.
Is it possible?
Where to download instalation package?
I want to keep my PRO licence of course, and block all updates.
Thanks for feedback.
I have solved
I have solved
I have solved the problem in my huawei P8. But the upgrade to android 6 EMUI 4.1 hah caused the problem again. Locus pro is set as service and battery manager I set on "performance". Anybody help me? Thanks
I have solved the problem in my huawei P8. But the upgrade to android 6 EMUI 4.1 hah caused the problem again. Locus pro is set as service and battery manager I set on "performance". Anybody help me? Thanks
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