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Web planner log in doesn't work.

R&B shared this problem 21 months ago
Solved

I just subscribed to Gold using my google account. But I cannot log into the planner. I'm using Chrome. The message I get is "Verifying your subscription status failed. Please, try again later."

Replies (2)

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1

Hello,

please, is the problem still there?

You have to log in with the same credentials and method as you are using in the Locus Store.

Regards,


Zdenek, Locus team

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Hello,

In fact I had to restart the browser (and thus lost my planning) and then it worked. (might be nice to have a warning to the user). Everything is OK now.

Thank you.

Best regards,

Robert Brink

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