The app crashes when waking up the screen

Maris shared this problem 4 days ago
Solved

To repeat the error:

1. Enable "Screen on/off control" (Enable slider = ON) (attached picture)

2. Start cycling navigation to any point in map

3. Wait until the phone screen turns off

4. Turn on the screen by tap or by power bottom press

5. App crashes with error report (attached picture)

App Version 4.28.3 Google Pixel 7 (Android 15)


I'm a Silver member, but I feel like a beta tester. This is my second bug report in a short time about the basic functionality... What's the plan, guys?

Replies (7)

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Sorry, I can't reproduce this. 1 - 4 exactly as set in the screenshot, 5 no crash. Screen is reactivated normally. Everything fine.

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Hi Maris,

we are sorry for any inconvenience. Please open the main menu > Helpdesk/about app > App info - send your user ID. Thanks!

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My user id:40d511b52

To reproduce error device Screen lock should be set (I use face or pin to unlock device). Without active Screen lock there the app works fine.

After Enabling "Screen on/off control" (Enable slider = ON) I`m not asked to give Locus app any additional permissions (admin app or accessibility Service permissions). I think in previous Locus app versions this was a requirement.

I will check if giving Locus app Admin app and accessibility Service permissions solves the problem.
Think the error is permission related.

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Resetted the app settings to default,

Removed and added again the phone screen lock security feature

Removed Admin app and accessibility Service permissions for Locus app.

Enabled the "Screen on/off control" (Enable slider = ON)

There is no more app crash at the moment

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Maris, the "Screen on/off control" requires system permission for accessibility service, so when Locus Map starts navigation and calls the screen on, it will also display the permission dialog.

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Hi, Michal!

After 15min of cycling navigation the app crashed.

Ok, I will add for app accessibility service permission. Will see then..

Permission dialog is skipped (not displayed at all) I added accessibility service permission mannualy.

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Hi Maris,

your problem should be solved in the next release version.

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