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Locus Map - help desk Topic Problem Locus Web Planner

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Category Locus Web Planner

Application Web planner

Comments 5

Subscribers 3

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Views 679

Web library not working

Robert Lewis shared this problem ago

Not a Problem

I'm logged in, gold member, and the "my library" tab on the web interface is not loading any tracks but pointing me to become a premium member. I first noticed this July 20.

The same problem 0

Replies (1)

1

Graf Geo ●

Have you synchronised your library?

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1

Robert Lewis ●

I have, but it's not showing me anything other than asking me to become a premium member.

f56a451d3de38b2c726331d9578bd22ce22c2689fa397d3662581420f105ceca

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1

Graf Geo ●

Strange. Are you logged in with the same account (email and password) that you used to book the Gold account?

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Robert Lewis ●

I thought I was. Something must have logged me out and back in as a different account. I double checked and it was the wrong email address, and no idea how I could have logged in as it. Re-logged in and it is working. So, I guess something reset recently. weird. Sorry to have bothered you as it appears to have been an issue on my end. Thanks!

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Petr Voldan ●

I'm sorry but app isn't able to login without your action. Anyway, I'm glad to hear it's solved.

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