Personal computer - Unable to connect

Fred shared this question 14 hours ago
Answered

Hello
For some time now, I haven't been able to access the web planner from my home computer.
I also can't log in to my account; all the buttons are disabled.
The window remains stuck as shown below.
Please note that I'm still using Windows 7.
Thank you for your help.
Fred

Replies (4)

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Hi Fred,

we are sorry for the inconvenience, but our website can't be loaded on such an outdated browser. Please update it or use a different one.

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Thank you for your reply.

I am indeed using Windows 7 but browsing with the latest version of Firefox or Chrome. In both cases, it no longer works.

It worked until recently, but not anymore. Have you changed anything, because I haven't.

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Fred, the latest version of Chrome for Windows 7 is 109 (released on January 10, 2023). We need at least 117 (released on September 12, 2023).

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Thank you for your reply.

I found an alternative solution by installing the "r3dfox" browser, and I can now access the web planner. It works.

Regards

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