problem to purchase IGN maps

ZIMMER Roland shared this question 17 hours ago
Answered

Hello,

I'm desperately trying to buy an IGN map for €59.46. Each time I get a "request failed" message (card not validated). Please use another payment card. I'm very surprised, as Locus does have my bank card details, given the numerous purchases I've already made. I use this card for all my transactions (banking, online shopping).

Given the number of customers experiencing problems with the payment system via Google Play, why not adopt another method?

Thanks

Roland

Replies (1)

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Hi Roland,

we are sorry for the inconvenience but in this case, it seems the problem is on the side of Google Play or your payment options setup in your Google Play account. If you need help, please contact Google Play support.

If you don't want to use Google Play for purchasing LoCoins and the iGN subscription, consequently, you can purchase a LoCoin voucher at http://www.locusmap.app/voucher.

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