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Locus Map - help desk Topic Question Locus Web Planner

Category Locus Web Planner

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library files do not show in locusmmap web

janmsteensma shared this question ago

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Hello,

Today I tried to access my files with le locus web app, but there are no points, no tracks, and no folders.

Everything is on the phone and the tablet, but not on the computer as they used to be.

Thank you

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1

Michal Stupka ●

Hi,

have you tried manual sync? If not please have a look at https://docs.locusmap.app/doku.php/manual:user_guide:sync and trigger manual synchronization.

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1

janmsteensma ●

Hello,

The files are synced across two phones and a tablet. It's just the web app that doesn't show anything

Thank you

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Michal Stupka ●

Are you logged in to the web with the same Locus account?

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Michal Stupka ●

Also, please try force reloading the page (Ctrl + F5)

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janmsteensma ●

Yes its the same account. I also logged out and then logged in again

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Michal Stupka ●

Clearing the browser cache or force-reload didn't help?

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janmsteensma ●

Now it works. Logged out again and back in and now I can see everything.

Thank you and sorry for the inconvienience

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