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Locus Map - help desk Topic Question Locus Map (Android)

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Category Locus Map (Android)

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Download Locus Pro after purchase

Gunther Spapens shared this question ago

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Hello,

Yesterday I have paid for Locus Pro but I have not got any download information.

How or where can I get/download Locus Pro?

With kind regards,

Gunther Spapens

g.spapens@gmail.com

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Replies (9)

balloni55 ●

Hello Gunther

if you bought it inside Google Playstore,

open playstore on your device

- click topleft on "3 horizontal line button"

- Konto

- Bestellverlauf

and you will see "Locus PRO" if all worked fine ;-)

if so, install Locus Pro on your device

http://docs.locusmap.eu/doku.php?id=manual:faq:new_device_do_i_have_to_pay_again

Wolfgang

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Victoria W ●

Für Android 5.0 habe ich Locus Pro gekauft und wollte es auch am älteren Gerät Android 2.3.6 die pro Version nutzen. Aber ich schaffe nur eine kostenlose Version zu installieren, Pro Version geht aber nicht. Bzw. wird nach insert Code (Voucher code) gefragt wird. Wo finde ich sterbe Im Play Store ist auch nichts zu finden, nur dass die gekaufte Pro Version nicht mit dem älteren Gerät kopmartiebel ist.

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balloni55 ●

Hallo Victoria

schau mal hier

http://docs.locusmap.eu/doku.php?id=de:manual:faq:devices_older_android

Wolfgang

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Victoria W ●

Hallo Wolfgang, Grade von dieser Seite habe ich die freie Version installiert, aber die Pro Version lässt sich nicht installieren, da die insert Code fehlt. Wo finde ich sie und ob es überhaupt geht? Danke im voraus.

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balloni55 ●

Bist Du mit diesem Gerät auch beim selben Google Account angemeldet mit welchem Du die PRO Version gekauft hast?

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Victoria W ●

Ja, Wolfgang, @ Adresse im Play Store stimmt überein.

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balloni55 ●

Hallo Victoria,

ich denke in diesem Fall hilft nur, dass Du das Problem auf englisch in einem extra Problembeitrag beschreibst, dann meldet sich auf jeden Fall menion, als Chefentwickler kann er Dir dann bestimmt sagen wie Du weiter vorgehen sollst.

Viel Erfolg

Wolfgang

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Hana Mlavcová ●

@Victoria W:

We are sorry for the troubles with Locus Pro version.

Please, send us a privat ticket with your Google account which you used for Locus purchase. We will check your account in Google payment center.

@Gunther Spapens: Problem with Locus download is already solved?

@balonni55: thank you for your help in this matter.

Kind regards

Hana

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Victoria W ●

Hello Hana,

hurrymine e-mail address at Play Store: o.v.weiss2@gmail.com.

Locus Mal Pro-Qutdoor I bought on 18.05.2017 with ASUS.

Best regards, Victoria.

Am 17.07.2017 08:42 schrieb "Locus Map" :

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Hana Mlavcová ●

Hello Victoria.

I've just checked your order, everything is okay. Unfortunately, Locus app doesn't support devices 2.3 and older.

Where did you installed Free version of Locus app to your older device? Because new Free version also doesn't support Android 2.3.

Kind regards

Hana

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Victoria W ●

Hello Jana,

my old device has Android 2.3.6.

Maybe that is why I can only free version on the old device to install?

Best Regards, Victoria

Am 18.07.2017 13:30 schrieb "Locus Map" :

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c.s.g. ●

Hello Hana,

as I understand Victoria right, she downloaded the correspondig Locus Pro Version for Android 2.3.6 from this side. But she did not manage to get this Pro Version working because the version is asking for an insert code at start.

Here is the download link in english.

c.s.g.

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Victoria W ●

Hallo Csg,

Genau ist es Die kostenlose Version habe ich installiert, aber Pro benötigt einen Code.

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Victoria W ●

Fehlermeldung

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balloni55 ●

Hi Victoria,

i searched with the numbres of your error messages and found some threads......

so my question:

have you installed "Play Store" app on this device?

Wolfgang

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Victoria W ●

Ja, die App "Play Store" ist auf dem alten Gerät installiert und mit der gleichen @ Adresse verbunden

P. S.

Funny, I had the free version installed easily

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Victoria W ●

Enter the voucher code. Where do I get them?

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Victoria W ●

Hello everyone, I have it worked!

I'm almost out of the house! I have reset the old device to the factory settings. Everything newly furnished. The surface of Play Store looked quite different and ... it worked. Thank you all. Am happy.

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balloni55 ●

congratulation, so i suspect "playstore app" was the bottleneck

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Hana Mlavcová ●

Hello Victoria.

Thank you, we are really happy. It was really weird problem!

In case od troubles or questions, please contact us.

@balloni55 thank you for your help.

Hana

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Victoria W ●

(~_^)

Am 20.07.2017 15:30 schrieb "Locus Map" :

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Victoria W ●

Hi Hana, thanks for the help. I hope that now everything works well. If something I would like to sign up again.

╰(*´︶`*)╯

Am 21.07.2017 13:10 schrieb "Locus Map" :

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