All Maps are gone

Neuro Wolf shared this problem 28 days ago
Solved

I discovered today, that all my Maps are gone! The LoMaps updated in June are completly deleted and all other OSM.maps not accessible, i.m. the last one is used as Map but nothing is listed in the folder mapsvector (despite being there). When I try to add this folder again (+), it says ...allready used... but it doesn't Show Any Files. I Just Reinstaller one from Freizeitkarte OSM and it's now used as Map, but Not listed anywhere. For all LoMaps I should pay, despite having done that in 2017/18/19 and Just recently for an Update in June :-(( .

Help urgently required, as unusable right now.

Pixel 4, Android 11, latest Locus from 11.Sept. and I think it worked earlier Last week, but actually Had never Changed a map!

Comments (5)

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Dear Wolf,

I'm sorry for troubles. Anyway, would you please try to simply download these maps from the Locus Store. Open Menu > Store > search for map you used to use > open details and tap on DOWNLOAD button

Please let me know about the progress

Thanks, Petr

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Sorry Petr, I used the "comment" Option instead of reply. Hope you and Michael can see it. And sorry, my mobile is still on "German" and tries to correct.. Best, wulf

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Hi Petr, I followed your advice to install a LoMap again. I choose Denmark, as that was the cheapest (although I bought it previously, I can only Install the Most recent Update, s. attached Screenshots). And yes, now Denmark is shown in the Screen, but I can still neither load the previous Alps I installed Yesterday, mir do I See any of the other Maps. Screenshots enclosed. So, I can install Things in These folders, but Locus is Not recognising anything in there later on...

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Or you are possibly a victim of your memory cleaner. Look here ....

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Hi Locus-Team,

First, the "deleted" Maps are my Error - I forgot that they are Not Stores in a Special "Lo...." folder Any more, so what sie See in the Screenshots unser Europe are the LoMaps.

2nd: I am Not Sure, If it's related to the latest Update, since I die Not changed Any Maps until Yesterday.

3rd. What Happend: I imported a Couple of kmz Tracks recently and when I intended to look at them, no map was schown at all. So I switched in the overlay to an online-map. Thereafter, I discovered, that I could not choose any offline map any more.

4th: I downloaded Alps-west from Freizeitkarte-osm and although that map ist now in the Screen, it also doesnt Turn Up in the Maps Menü. When I try to add any of the folders with my Maps, it's says thats allready choosen, use Something Else. A little Video and many Screenshots I enclose!

Sorry, If they are Not in the right Order. And I did Not loaded any LoMaps again, as I cant do so, without payment, even the ones from 2017 will only show up with "Update"....

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PS.: did also clear the Cache and restartet the Phone! ... No Change.

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Hi,

I can see on your screenshot that the path for mapsVector folder is different to the default working directory. Would you please open Menu > Settings > Miscellaneous > Default directories > tap on 'mapsVector' and set the path '/internal storage/Locus/mapsVector

After that restart the app and check the Menu > Maps > offline tab

Thank you

Petr

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Hi Petr, 

although I couldn't set the path as you suggested, I set it back to default - and now it works again! As the original path was set by Locus when installing Maps initially (after migrating using Googles utility), I wouldn't have dared to change that.  

Great and many thanks again for your quick response! *****

Best, Wulf

Locus Map <locus.map@asamm.com> schrieb am Do., 1. Okt. 2020, 08:50:

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Hi Wolf,

I'm sorry I would rather suggest to reset the path to the default vaule (it's the same path as I suggested)

Anyway, I'm glad that issue is solved

Petr