Dropbox structure issue

Davide Grimoldi shared this problem 4 months ago
In Progress

Hello. I have a strange problem. When I try to export (or import) a track to or from Dropbox, the application does not display the entire structure of my Dropbox drive. Just some folders and files. I tried to log out and clear the cache but didn't resolve. No problem with GDrive instead.

Does anyone have a possible solution. Thank you

Comments (9)

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Hi Davide,

log out from Dropbox in Locus file browser, delete Locus cache data in your phone system settings > Applications and then add (log in) Dropbox in Locus file browser again. The file browser can be accessed e.g. when tapping the "import" button anywhere in the app.

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Thanks Michal for the tip, but I have not solved ...

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Hi Davide,

honestly, we don't have a clue. If all your personal Dropbox folders are shared correctly with you, they should appear in Locus. Dropbox folders of other users (shared with you) may not be accessible by Locus but this is not verified - it is verified on Google Drive though.

Nobody else has ever reported this kind of issue so we are waiting for some more feedback.

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I'll wait for some other feedback and after I've two solutions: I'll try to reinstall Locus or may be I'll use Google Drive for storage my GPS files, tracks etc etc. Thanks Michal

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I have same problem in tablet (Android 7) . I tried to check in another device (Android 10) and as soon as I click on the Dropbox icon, same status was happened. It is not possible return back, to see Dropbox folders structure. All recommended steps I did.

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Hello Zdeňku,

I'm not sure, it is the same problem like Davide wrote about. What happens when you tap on the Dropbox icon as on the image?

/cd5840e0c902b40c66efeb9566695f61

This should move you to the root of the Dropbox cloud storage.

Menion

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Dear Menion. 

Yes, after I taped on icon, it didn't move to root of Dropbox. I did in both mobiles I have (different Android version in). I felt same problem David has. 

Zdeněk 

Odesláno z mobilu

Sent by mobile

Od: locus.map@asamm.com

Odesláno: 2. listopadu 2020 8:35

Komu: bz5810041677@gmail.com

Odpověď komu: locus.map@asamm.com

Předmět: New Comment in "Dropbox structure issue"

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exact. just like that. Once you click on the dropbox icon, there is no going back

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And do you guys see anything once you tap on this icon? Is there any directory, any file, visible on the screen? Quite hard problem to fix when nothing like this happen to me :/.

Any info that may help here? Any special shared directory, some kind of Dropbox business account etc? Thanks.

Menion

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The problem in my Locus is, that after tap on dropbox iconi can see only all files in Dropbox root but not any folder. I have paid Dropbox since begining, nothing was changed in setup in last months. After tapping of Dropbox icon it looks like folders will be visible, but short animation only root files are displayed. I dont't want to change next mobile to avoid loosing setup connetion. When I don´t change tracks. folders are expots properly.


Zdeněk

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Dear David. 

Thanks for confirmation. I don't want to test in another mobil, third, where is still correctly setup. Once I test, I cannot change back. 

Zdenek

Odesláno z mobilu

Sent by mobile

Od: locus.map@asamm.com

Odesláno: 2. listopadu 2020 11:40

Komu: bz5810041677@gmail.com

Odpověď komu: locus.map@asamm.com

Předmět: New Comment in "Dropbox structure issue"

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I have the same problem as it looks. Deleting the cache, logging out and logging in, uninstalling and reinstalling everything doesn't help.

In the app I only get 4 folders and several files in the root. I could tell that it is the 4 youngest folders in the Dropbox. So I renamed my GPX folder in the Dropbox, and now I see 5 folders, so the GPX folder is now available. It doesn't solve the real problem, but I can live with it.

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Yes. The best explanation. Unfortunately Locus team doesn't care. Your solution probably can help. But for how long? Now Locus is business, enthusiasm of developers from beginning disappears. 🙁

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Hi guys,

Zdeňku, I think your comment is not fair. Understand that simply defined a problem with 4 months without a solution is a shame for our team and mainly to me.

How many folders/files you have in your Dropbox? I'm testing it on 10 folders and around 200 files in one of them and I see all correctly.

Anyway, I made a small update in how the content of the folder is loaded so give it a try in the next Locus Map version and let me know if it helped.

Menion