This object is in archive! 
Track recording
Solved
I can't record tracks with my Google Pixel 3a smartphone. Tracks are recorded as straight lines from start to finish.
I can't record tracks with my Google Pixel 3a smartphone. Tracks are recorded as straight lines from start to finish.
Hello Paolo,
the most likely cause of the problem is an operating system performance optimization setting.
Check the GPS settings on your device and application.
1) Make sure Locus Map has all the system permissions for accurate location access.
If you have Android 10, select "all the time".
2) Make sure Locus Map is excluded from all battery optimization resources.
Detailed instructions can be found at this link or here
3) in Locus Settings> GPS and Sensors> turn off automatic GPS shutdown
4) in Locus Settings> GPS and Sensors> Turn on location supported by Google services
If this procedure does not help you, contact us.
Have a nice day
Andrea
Hello Paolo,
the most likely cause of the problem is an operating system performance optimization setting.
Check the GPS settings on your device and application.
1) Make sure Locus Map has all the system permissions for accurate location access.
If you have Android 10, select "all the time".
2) Make sure Locus Map is excluded from all battery optimization resources.
Detailed instructions can be found at this link or here
3) in Locus Settings> GPS and Sensors> turn off automatic GPS shutdown
4) in Locus Settings> GPS and Sensors> Turn on location supported by Google services
If this procedure does not help you, contact us.
Have a nice day
Andrea
Hello,
Because we haven't received a response from you for more than 1 month, we consider that this issue is solved now.
For this reason, we have decided to mark this topic as answered.
Otherwise, if the problem persists contact us.
Best regards
Andrea
Hello,
Because we haven't received a response from you for more than 1 month, we consider that this issue is solved now.
For this reason, we have decided to mark this topic as answered.
Otherwise, if the problem persists contact us.
Best regards
Andrea
Replies have been locked on this page!