Login to Locus-Store fails

balloni55 shared this problem 22 days ago
Solved

can´t login to Locus_Store from device neither with LMP nor with LM4

Login in PC via emulator is possible


what means:

"click on Google to register"

abee5a70879f8589570652c6c9bf6004

Comments (8)

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Hi,

as mentioned in the error message - you tried to login (probably) using the option 'Email/Password' but you're already registered in the store via Google account. Please select 'Google option' when you login.

Thans, Petr

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Hello Petr,

thanks for your answer

probably I am blind, but where can I find the "google option" ? Inside Locus?


Thanks Wolfgang

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Hi,

please see https://docs.locusmap.eu/doku.php?id=manual:user_guide:locus_store:user_profile#authentication

Anyway, the option "Log in with Google" can be really hidden in case that you use device without Google Apps (Google Play, Google Play services, etc) or there is no Google account in your Android settings (please check Android system settings > Accounts > Google)

Thanks, Petr

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Hello Petr

for me only "log in with email" appears

Yes I have a Google account and google play on my Samsung

yesterday i received an android update from samsung, i guess it is because of this.

can i reset the login at locus somewhere?

Wolfgang

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Hi balloni,

how often you visit "Expert settings"? :). Maybe still a problem in Locus Map with some "change of settings", or just accidental tap? Please check settings called "Allow login over Play services". This should be enabled.

Menion

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Hi menion

i seldom modify the expert settings and i am sure that i have never changed anything on this switch.

after changing this setting in both LMP and LM4 the login to Locus-Store works for both.

Nevertheless the question remains for me why I could not log in with my google mail address ?

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You enabled this option and now you see "Login with Google" button right? And this method works now?

And the question: we have a little stupid system here. In case, you created an account with "Login with Google" system, you can no longer login with the same email account over email/password.

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yes, after switching on this function all three login options are displayed again

thanks for the explanation