This object is in archive!
Change mobile phone - app doesn't work
Solved
Hi, I was using Losuc Pro for several year and I am very satisfy with app. I changed my mobile phone, new is Xiaomi Mi 10 lite and I can't use app, only black screen, I tried several times. Also, I downloaded few other apps without any problems. Any help?
The same problem 
Hello,
we are sorry that the application does not work for you.
Can you please try again and create an error log? (https://docs.locusmap.eu/doku.php?id=manual:faq:how_to_create_debug_log)
Thank you
Have a nice day
Andrea
Hello,
we are sorry that the application does not work for you.
Can you please try again and create an error log? (https://docs.locusmap.eu/doku.php?id=manual:faq:how_to_create_debug_log)
Thank you
Have a nice day
Andrea
Hello,
Because we haven't received a response from you for more than 1 month, we consider that this issue is solved now.
For this reason, we have decided to mark this topic as answered.
Otherwise, if the problem persists contact us.
Best regards
Andrea
Hello,
Because we haven't received a response from you for more than 1 month, we consider that this issue is solved now.
For this reason, we have decided to mark this topic as answered.
Otherwise, if the problem persists contact us.
Best regards
Andrea
Hello I have the same issue, I cannot start application PRO version on Xiaomi Mi Note 10 Lite. Android version 10 and MIUI 12. Crash during app start.
Hello I have the same issue, I cannot start application PRO version on Xiaomi Mi Note 10 Lite. Android version 10 and MIUI 12. Crash during app start.
Hi again,
After some time, I can't remember did I change something on my phone, I successfully started app, but only free version. Everything works fine. I paid for PRO version on my previous phone, can I use it on my new phone or I must pay it again?
Hi again,
After some time, I can't remember did I change something on my phone, I successfully started app, but only free version. Everything works fine. I paid for PRO version on my previous phone, can I use it on my new phone or I must pay it again?
Look here and here.
Look here and here.
Hello,
Locus can be used on other devices without any problems.
The purchased Locus license is associated with your Google account that you used to purchase Locus.
So add this account to your phone again and
install Locus from the Google Play Store.
You can find a detailed description of how to safely move Locus Map, its settings and all data (maps, tracks, points) to the new device at this link on our website.
Have a nice day
Andrea
Hello,
Locus can be used on other devices without any problems.
The purchased Locus license is associated with your Google account that you used to purchase Locus.
So add this account to your phone again and
install Locus from the Google Play Store.
You can find a detailed description of how to safely move Locus Map, its settings and all data (maps, tracks, points) to the new device at this link on our website.
Have a nice day
Andrea
Replies have been locked on this page!