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locus pro paid for but not downloadable

willem overmars shared this question 4 years ago
Answered

I paid for LOcus map pro, through Play store.

I could notfind a possibility to actual dowload Locaus map pro, or an updat from Locus free to locus pro

Replies (7)

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Hello Willem,

I reviewed your payment on Google Play and it states that this order could not be completed and was canceled.

Can you verify that?

thank you, have a nice day

Andrea

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Locus Map schreef op ma 16-11-2020 om 13:30 [+0000]:

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Hello Willem,,

please try clearing the Google Play app cache (Menu> Settings> App Manager> Google Play Store> Clear Data) and restart your device.

Detailed information can be found at this link on our website.

Thank you, have a nice day

Andrea

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all done.

when trying to install locus map pro, play store keeps asking to pay 9,99

TypeApp voor Android downloaden

Op 16 nov. 2020, om 15:30, Locus Map <locus.map@asamm.com> schreef:

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Hello Willem,

I verified on Google Play that your status has changed to paid.

Have you already managed to install the application?

Have a nice day

Andrea

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yes. thanks for checking. thanks for refund of. first attempt to pay.i tried again, with same negative result. then i paid by creditcard, and succeded.

regards, willem

TypeApp voor Android downloaden

Op 18 nov. 2020, om 09:30, Locus Map <locus.map@asamm.com> schreef:

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That's great, thank you for the report.

Have a nice day

Andrea

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