Strava export: not working

Mike shared this problem 32 days ago
Solved

hi


the export to strava isn´t working anymore

it tries to export for a few minutes, then it says, error

Comments (8)

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Hello Mike,

Please have the latest version of Locus 3.49.1?

Please try logging in and out again.

If none of this helps, I will ask you to create an error message and send it to us.

You can find a detailed description of how to create it on this link on our website.

Have a nice day

Andrea

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it is the neweset pro version


log out works

log in doesn´t. it tries for a few minutes, then there is a error


with the locus 4 beta it is working

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Hello Mike,

I really need a screenshot of an error from you, it's best to send an error message (as I wrote last time) so I can pass it on to our developer.

Thank you

Have a nice day

Andrea

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i says


hoppla!


result: null

Ij, code 11215

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Hello Mike,

thanks for the additional information.

Error 11215 is the last of errors that Locus Map may report when exporting to Strava. It says something like: "I really do not know what happens because Strava does not report anything useful, only a problem, so sorry".

So I do not have any idea why your export is refused and it does not look like a problem with login. Did you try any other recorded tracks? Really interesting is that it works for the Beta version of LM4, it does not make too much sense to be true. Does it work for a track that was previously refused in Locus Map Pro?

Menion

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yes. i try it with locus pro (the auto upload is activaed) don´t work

switch to the beta of 4 and the upload works in seconds.

it is the same when i ry to upload an old track

even when i import a gpx from my watch to locus an try to export it to strava it dont work with pro. with 4beta it does

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Hello Mike,

we've released a new version 3.50 last week. Did you have a chance to try export with this latest version? I was checking if there may be any problem but found nothing useful so far. You are also the only person who reported this issue, which is quite interesting.

Let me know, thanks.

Jiří M. aka Menion

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hi


i tried it 3 times.


all 3 times it worked with the latest version