Problem after update

Greg shared this problem 4 months ago
Closed

I have a brand new Note 20 Ultra. No problems with the phone. After updating to V3.50.1 i went for a hike and the GPS kept cutting out and when I would click on the app it kept reinitializing like it was closed. I tried rebooting the phone and I check other apps to see if the GPS was working in them and it was working fine.

Comments (3)

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Just to be clear, after the reboot, the exact same problem still existed while other GPS apps worked fine. I have hundreds of tracks that I have recorded with Locus with various phones and never had this problem before.

Another note is that although the phone is very new, I have successfully recorded tracks with it twice before this issue although that was before the latest update.

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Hello,

We apologize for the inconvenience after the update.

Try reinstalling Locus Map from Google Play and then restarting.

A description of how to create a backup when uninstalling the application can be found here.

If that doesn't help, I'll ask you to create an error message.

You can find a detailed description of creating the report on this link on our website.

And please send us a message.

Have a nice day

Andrea

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Hello,

Because we haven't received a response from you for more than 1 month, we consider that this issue is solved now.

For this reason, we have decided to mark this topic as answered.

Otherwise, if the problem persists contact us.

Best regards

Andrea