error code: 10099 or 10102

Игорь Поляков shared this question 17 days ago
In Progress

I apologize if not I write to the necessary subject.

Hello. The help is necessary.

Updated a few days ago in GooglePlay the program, after that it began to be buggy. After EACH start for a minute hangs, there is no initialization, satellites are not seen too. Then there is an inscription: "Whoops! No Internet connection! Check your internet connection or try again later Whoops! l code: 10099" or in the Russian localization of code: 10102 . After that the card is loaded, satellites are connected and the program works normally.

Disconnected everything that demands Internet connection in settings, put by default, the rights and permissions are included, but the problem remained.

Before updating the program worked without problems. The smartphone is stock. WiFi and network everything is normal.

In what there can be a reason?


Samsung GS 10+ Android 11

Comments (8)

photo
1

Hello,

This error indicates a problem with the remote server, unable to connect to it

Please check your internet connection or find a better connection or wait and try again later

Isn't it possible that your device has limited access to the Internet, more specifically to Google-based web servers?

Make sure some applications on your device are not blocking Locus Map with Internet access.

Have a nice day

Andrea

photo
1

Connection with the Internet really bad, but before such problems was not even with a bad connection. What can it load from network at each start and hang? The license is checked? But it is bought, established from the Market, after brakes at start works normally. Tried to establish v 3.02, at the first start there was the same inscription, but then everything was normal, but the old version does not want to be used.

photo
1

Hello,

Please try reinstalling the application.

It is possible that there was an authentication problem due to a bad connection during the first initialization after installation.

Have a nice weekend

Andrea

photo
1

Hi Andrea. Thank you that quickly you react to a problem. Established several times, once was even reinstalled by the Android and put on pure system, but... As I understood, to fix a problem at the moment it will not turn out. So far I will suffer, and there it will be visible. Good luck to you.

photo
1

Hello,

Thank you for your message, hopefully it will be resolved soon.

Have a nice day

Andrea

photo
1

Hi, I trust.

photo
1

Hi Andrea. "I cannot sleep peacefully because Locus normally does not work". Tried to establish the different latests version, but the problem remains. Established the last v3.37.2 Pro she earned without problems. May be this information to you will be useful.

photo
1

Hello,

If, as you write, 3.37.2 goes, then there will probably be something with Google Play or Services. Try updating them again.

Hope this helps.

Good luck and have a nice day

Andrea