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Neotreks map "access denied"

blulynx shared this question 4 years ago
Answered

Just transferred my maps, tracks and points to my new phone and all is working great - except for my Neotreks Mt. Rainier map. When trying to open it I get a blank page with the message "access denied". How can I access this map? Thanks!

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Hello,

please open Menu > Store > right account panel and login with the same account you used to use on the old phone. After that return back to the map screen and select any Neotreks map.

Thank you

Petr

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Thanks! That worked.

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Great, I'm glad to hear it.

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