Locus Map - help desk
New Topic
Locus Map - help deskTopicProblemLocus Web Planner
This object is in archive! 
Properties
Category Locus Web Planner
Tags sync
Statistics
Comments 8
Subscribers 8
Votes 4
Views 1039

Problem with route synchronization in LM4

Przemysław Stencel shared this problem 3 years ago
Solved

First of all, thank you for the great app. I've been using LocusMap for some time and just love it. I've just upgraded to v4 and bought the gold membership without hesitation. Love the web planner. I understand it is still under development, but it already looks great.

I have noticed a problem with it, though. I have synced my routes and all the routes were copied from my smartphone to the web planner, but... when I plan a route in the web planner and save it in one of my folders, it doesn't sync to the mobile app. Even when I run the manual sync, the syncing process ends with a success message, but the routes which I created on the web still do not appear on the mobile app.

4 The same problem 0  

Replies (7)

photo
1
Andrew Heard ● 3 years ago

confirmed in LM4.0.1.1GOLD: I created a simple 2-point track in LocusMap web then saved to folder. I then performed cloud sync on phone - "tracks - downloading 1%" - this operation alone took over 2 minutes to sync. It appears the Locus server is overloaded. And importantly the track is not displayed on the phone. Exit/ re-start LM4 - no change. 

id: 545742dd-8fb6-480e-8525-d14078dd561f
status: 10600
start: 10 Apr., 10:59
end: 10 Apr., 11:01
changesSince: 2 Apr., 13:57

plan: 
  operation POINT_GROUP, pull: 0, pullDelete: 0, push: 0, pushDelete: 0
  operation TRACK_GROUP, pull: 0, pullDelete: 0, push: 0, pushDelete: 0
  operation       POINT, pull: 0, pullDelete: 0, push: 0, pushDelete: 0
  operation       TRACK, pull: 1, pullDelete: 0, push: 0, pushDelete: 0 | pull: 0c24d0de-aef7-49f6-bcf0-c5c0eeb6cfee
A further 5 x 2-point test routes sync'd to phone in 11 minutes but also missing. Agonizing to wait. 

id: eb4988f5-6c7e-4ee1-9f66-8631da12e405
status: 10600
start: 10 Apr., 11:35
end: 10 Apr., 11:46
changesSince: 10 Apr., 11:01

plan: 
  operation POINT_GROUP, pull: 0, pullDelete: 0, push: 0, pushDelete: 0
  operation TRACK_GROUP, pull: 0, pullDelete: 0, push: 0, pushDelete: 0
  operation       POINT, pull: 0, pullDelete: 0, push: 0, pushDelete: 0
  operation       TRACK, pull: 5, pullDelete: 0, push: 0, pushDelete: 0

It doesn't appear possible to delete these routes via LocusMap web either?

photo
1
Jozef Šarina ● 3 years ago

4.0.2 is working fine...

photo
1
Markus ● 3 years ago

Hi all,

I had the same problem and can confirm that it is fixed with 4.0.2.

photo
1
Viajero Perdido ● 3 years ago

Same here, thanks!

photo
1
Jarek Piotrowicz ● 3 years ago

update to version 4.0.2 fixed the problem. Thank you!

photo
1
Andrea Sýkorová ● 3 years ago

Hello Przemysław,

We apologize for the inconvenience of route synchronization.

In yesterday's latest version 4.0.2, the problem should be solved.

Please download the latest version.

If problems persist, contact us.

Have a nice day

Andrea

photo
1
Przemysław Stencel ● 3 years ago

I've just updated the app and tried the sync again. Now it worked. Thanks :-)

photo
2
Andrea Sýkorová ● 3 years ago

Hello Przemysław and everybody,

Great, thank you for your messages, I am glad that everything is already working correctly.

Have a nice day

Andrea

Replies have been locked on this page!

Powered by: UseResponse - Ideas Management Software