[FR] Problème pour enregister un parcours

pb194974 shared this question 4 months ago
Answered

Bonjour depuis plusieurs jours, je n'arrive plus à enregistrer un parcours.

Est ce dû à une mise à jour de Locus?

Quelqu'un pourrait il ma rappeler les configurations indispensables de Locus Map Pro?

Quelqu'un a t'il déjà eu ce problème avec la version citée ci-dessous?

Merci d'avance.

N'hésiter pas à me poser des question si besoin.

Le dernier parcours enregistré avec succès date du 09/05/2021!

Bien cordialement. Pierre Bouffartigue

Replies (14)

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Hello Pierre,

Can you please specify your problem more?

Does the route record not start at all or do I record it incorrectly?

Does it write you an error message?

Thank you for the clarification.

Have a nice day

Andrea

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Hello Andrea, thank you for taking care of my problem.

About the route record, sometimes it dos not start at all and sometimes it starts recording and stops after 1,2 or 5 minutes.

When I say "it stops", in fact the record process di not stop as I can sse the the "Stop and Pause buttons" on my screen..

I DO NOT HAVE ANY ERROR MESSAGE

It seems my problem appeared after installing the last version I got through Play Store

I did not change anything about the configuration

Thank you for helping. May be I will reinitialize the applcation to the default configuration !!!

Regards.Pierre

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Hello Pierre,

Thank you for the clarification.

I will still ask if your phone has fixed the GPS position? Ie. is the GPS icon in Locus green?

Locus will not start recording until it has a fixed GPS position.

Thank you for the clarification.

Have a nice day

Andrea

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Hello,

definitly YES, my phone has fixed the GPS position.

The GPS icon in Locus is green.

I also have some news : I do reinitialize thé default configuration in Locus Map Pro.

Then I do record a route

The complte route has bien recorder BUT as you can ses on the joined file, there are at leat 2 parts not recorded correctly.

Any ideas about théâtre?

Regards

Pierre

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Hello Pierre,

Thank you for submitting the file.

The two straight lines on your track log are probably caused by settings to optimize operating system performance.

Check the GPS settings on your device and application.


1) Make sure Locus Map has all the system permissions for accurate location access.


If you have Android 10, select "all the time".


2) Make sure Locus Map is excluded from all battery optimization resources.


Detailed instructions can be found at http://docs.locusmap.eu/doku.php?id=manual:faq:gps_lost_fix_android6 or here: https://dontkillmyapp.com/.


3) in Locus Settings> GPS and Sensors> turn off automatic GPS shutdown


4) in Locus Settings> GPS and sensors> Turn on location supported by Google services


Have a nice day

Andrea

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Hello Andrea,

sorry for the delay to answer.

I did a tour this morning and just have a look to the attached file(Screensho...) a real disaster!!!

Alle parameters in Locus Map Pro are set as mentioned in your last massage.

I really don't understand my problem...

Is there any way to get the COMPLETE Locus Map Configuration?

Is there any way to log the tour recoerd and send the log file to you?

Thanks again for your help.

Regards.

Pierre.

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Hello Pierre,

Thank you for your message.

Please try to download the new version of the 3.53.0 application, which was released yesterday, and let me know about the progress.

Have a nice day

Andrea

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I'll do that and come back to you as soon as possible...

Regards.

Pierre

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Hello Andrea, coming back to you...

Still the same problem with the 3.53.0 Locus Map Pro Version

See attached file, the tour was 92 Kms , 23 Km/h and 1230Meters climbing


I DO NOT HAVE ANY IDEA ABOUT SOLVING THAT PROBLEM.

My phone is : SAMSUNG GALAXY A50 Model SM-A505FN/DS

Version One UI 3.1

Version Android 11

Last Update : Security Android Level on 2021 April 1st

Kind regards. Pierre.

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Hi Pierre,

Locus Map processes location from the data it receives from your phone GPS. If the data access is interrupted by the system optimization or Android location access regulations, Locus can't record the track correctly. Similarly, when the data is incorrect or contain huge deviations, then the resulting track recording is also incorrect. Besides the already mentioned measures which are vital for correct app run (exclusion from battery optimization, all-the-time location access permission, see details in https://docs.locusmap.app/doku.php?id=manual:faq:gps_lost_fix_android6) Locus Map offers a few methods on how to limit location deviations. Open Locus settings > GPS&sensors:


- Location filter > select medium or heavier filter


- Google Services assisted location > turn it ON

- check of GPS auto-off is turned on. If yes, turn it OFF.

- also, update to the latest version 3.53.1.

best regards

Michal Stupka, Locus team

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Hi Michal,

I did all the requested steps as mentioned in your last message(2021, June 22nd)

As we have rain, rain and rain...I don't know when I would be able to record a cycle tour...

so be patient to get a new message from me.

Kind regards.

Pierre Bouffartigue

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Hello Michal,

I did 2 cyclistes tour records. Unfortunatly they did not work properly .

I'm sending you a lot of configuration files and tour records.

The second record is quite incredible(I started my tour and come back to the starting point as I forgot something) the recording has been only that part even if the duration was more than 4hours.

I'm wandering if my phone is still working fine....

Best regards.

Pierre

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Hi Pierre,

two more things that could help (hopefully):

- Locus settings > miscellaneous > Run Locus Map as service - switch it ON

- check if there is any third party app that kills Locus besides the system optimization - for example Huawei uses "Power Genie". Such an app should be deactivated, better uninstalled. More at https://docs.locusmap.app/doku.php?id=manual:faq:gps_lost_fix_android6n and Don’t kill my app!

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Hi Michal

NO third party app is installed

See attaché file for Locus paramétrer.


Best regards.

Pierre

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Hi Pierre,

we are very sorry for the inconvenience but we are unable to simulate the problem. Please stay in touch, we'll wait for more feedback from other users.

best regards

Michal, Locus team

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Hi Michal

I did a bike tour this morning and you know what...

The tour has been recorded perfection...see attached file

I really don't know why

I will check again all the parameters of Locus app and come back to you.

Regards.

Pierre Bouffartigue

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