Subscription Advert in place of AR addon

Alistair Parsons shared this problem 2 months ago
Not a Problem

When I click on the AR addon icon from sidebar, or from menu, it now goes to an advert for silver or gold subscription, even tho im on gold.


Almost as if LM4 thinks the AR is a premium feature, , but the gold subscription hasnt released it for use.

Replies (5)

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Hello Alistair,

Thank you for the notice.

I tried to simulate this addon and it really doesn't behave properly.

I'll pass this problem on to Menion.

Just please be patient, he has a vacation this week.

Thank you for understanding.

Have a nice day

Andrea

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Thanks for the reply, appreciate the addon isnt really supported at the moment

Its not urgent at all.

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Hello Alistair,

I passed on your problem to Menion and it will be fixed in a new version.

Have a nice day

Andrea

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Thanks for the great support :-)

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Hello Alistair,

Thank you and then please let me know if everything is already working correctly.

Andrea

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Slightly different behavior now in that the AR does load now, but when you exit it the premium advert comes up...

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Hello Alistair,

Thank you for your message.

The behavior is variable, as my colleague and I found out.

It works a little differently for everyone.

Anyway, I hope the new version solves it.

Thank you

Have a nice day

Andrea

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Just installed latest update

problem fixed thankyou, works perfectly

This ticket can be marked as complete

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Hello Alistair,

Thank you for your message.

I'm glad that everything works correctly after the update.

Have a nice day

Andrea

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