After the last update the main screen is cut off at the top.

Jorge shared this problem 4 months ago
Closed

Replies (7)

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Hello Jorge,

We apologize for the inconvenience after the update.

Try turning off full screen mode.

Application settings> Controls> Display> Full screen

Have a nice day

Andrea

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On my Huawei P20 this appears to be a problem introduced in the latest version with the notch setting:

Notch off = top of Locus Maps screen cut off (it appears in the not-available notch area)

Notch on = top of LM screen is shown

Note, oddly that the settings menu and settings pages all appear below the notch area whether on or off.

I don't like notches so always use Notch off. LM worked fine until 3.54.2 where-in the above problem occurs.

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Hello Jorge,

Please try to download the latest version of the application 3.54.3.

Have a nice day

Andrea

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Hello,

this ticket has been inactive for a long time. Therefore, I assume that the issue has already been resolved and I mark this conversation as Closed.

If the problem persists, feel free to contact me.

Regards


Zdenek, Locus team

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Hi there. This is still a problem in 3.55.1. See attached in full screen mode on Huawei P20.

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Hello,

the only solution at this time is to switch the fullscreen mode off.

It happens only on some devices and we can't figure why. Probably it is not a bug in the Locus, but something in the phone system.

I am sorry I can't help more.


Zdenek, Locus team

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Thanks Zdenek. If it would help and you've a debug version of Locus you'd like me to run to get logs for you do say.

Else, yes, full screen off.

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