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Empty track recording
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Hi,
since that last few updates I often have an empty track recording page. (see attached pic). If I open it more often it my appear as it should. I already cleared the cache of the app - but this did not help.
Wolfgang
Files:
Locus.png
The same problem 
Hello Wolfgang,
We apologize for any inconvenience.
First of all, please try turning off full screen mode.
If that doesn't help - install the latest Beta.
And please keep me informed of progress.
Thank you for understanding.
Have a nice day
Andrea
Hello Wolfgang,
We apologize for any inconvenience.
First of all, please try turning off full screen mode.
If that doesn't help - install the latest Beta.
And please keep me informed of progress.
Thank you for understanding.
Have a nice day
Andrea
What kind of device and Android version do you have.
What kind of device and Android version do you have.
Hello Wolfgang,
Did turning off full screen mode help you?
Possibly installing Beta version?
Can I close this Ticket?
Thank you for the clarification.
Have a nice day
Andrea
Hello Wolfgang,
Did turning off full screen mode help you?
Possibly installing Beta version?
Can I close this Ticket?
Thank you for the clarification.
Have a nice day
Andrea
For me it doesn't work with the beta either. Ticket should remain open.
For me it doesn't work with the beta either. Ticket should remain open.
Hello ,
@ Wolfgang - Thank you for your message .
@ freischneider - Please try the new Beta 4.3.3.3 released today.
Thank you for your patience.
Have a nice day
Andrea
Hello ,
@ Wolfgang - Thank you for your message .
@ freischneider - Please try the new Beta 4.3.3.3 released today.
Thank you for your patience.
Have a nice day
Andrea
The problem is still there with 4.3.3.3.
The problem is still there with 4.3.3.3.
Hi Andrea,
okay the test at home was useless. Yesterday I was on tour and the problem came back after some time even I did not use the fullscreen mode. I guess this behavior happened first time two or three final builds before.
My biggest problem is that I can't open a Geocache anymore and I did not yet find any real workaround. Sometimes it helped to set another point near the Geocache and then when I try to open it I get a menu which asks me which one of the points I want to open. That sometimes help.
Also when I try to jump from the childwaypoint to the main cache nothing happens. But not always only when the problems start.
And then sometimes my menu changes see attached screenshot.
I don't know what's up with the app but it has some strange behaviour but it also may run without any problems.
It looks like the overall performance is better without the fullscreen.
Currently I'm afraid using the app because of the very strange behavior which I never had all these years I am using locus.
BTW I uninstalled the 3.5 Pro because I first thought there is problem with the coexistence but this did not help.
Wolfgang
Hi Andrea,
okay the test at home was useless. Yesterday I was on tour and the problem came back after some time even I did not use the fullscreen mode. I guess this behavior happened first time two or three final builds before.
My biggest problem is that I can't open a Geocache anymore and I did not yet find any real workaround. Sometimes it helped to set another point near the Geocache and then when I try to open it I get a menu which asks me which one of the points I want to open. That sometimes help.
Also when I try to jump from the childwaypoint to the main cache nothing happens. But not always only when the problems start.
And then sometimes my menu changes see attached screenshot.
I don't know what's up with the app but it has some strange behaviour but it also may run without any problems.
It looks like the overall performance is better without the fullscreen.
Currently I'm afraid using the app because of the very strange behavior which I never had all these years I am using locus.
BTW I uninstalled the 3.5 Pro because I first thought there is problem with the coexistence but this did not help.
Wolfgang
Hello Wolfgang,
Thank you for the explanation.
I consulted Menion about your problem with Geocache, but unfortunately it has no solution. We are not able to simulate the problem.
However, they will try to program some change in the next Beta version that might help.
Thank you for understanding.
Have a nice day
Andrea
Hello Wolfgang,
Thank you for the explanation.
I consulted Menion about your problem with Geocache, but unfortunately it has no solution. We are not able to simulate the problem.
However, they will try to program some change in the next Beta version that might help.
Thank you for understanding.
Have a nice day
Andrea
Two days ago I was a full day out for Geocaching - with disabled full screen I had no problems with locus. Currently I would say on my device the problem is full screen dependent.
Two days ago I was a full day out for Geocaching - with disabled full screen I had no problems with locus. Currently I would say on my device the problem is full screen dependent.
Hello Wolfgang,
Has there been any progress?
Have a nice day
Andrea
Hello Wolfgang,
Has there been any progress?
Have a nice day
Andrea
The app cannot be used in full screen. The error still persists. I also believe that the bug is no longer being worked on. Suggestion: Remove the full screen option from the app.
The app cannot be used in full screen. The error still persists. I also believe that the bug is no longer being worked on. Suggestion: Remove the full screen option from the app.
Hello,
@Wolfgang - Thank you for the message. I will wait for your testing
@ freischneider - Thank you, I passed your message to Menion
Have a nice day
Andrea
Hello,
@Wolfgang - Thank you for the message. I will wait for your testing
@ freischneider - Thank you, I passed your message to Menion
Have a nice day
Andrea
Hi guys,
complicated task. We are using/testing full-screen on several devices and unfortunately, we are unable to simulate any problem with it.
My only suggestion is = do not to use it if it causes troubles just on your device. As I know, the side recording panel problems does not appear anymore. Thanks for understanding.
Jiří M. aka Menion
Hi guys,
complicated task. We are using/testing full-screen on several devices and unfortunately, we are unable to simulate any problem with it.
My only suggestion is = do not to use it if it causes troubles just on your device. As I know, the side recording panel problems does not appear anymore. Thanks for understanding.
Jiří M. aka Menion
With the new beta, the problem is gone for me.
With the new beta, the problem is gone for me.
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