LocusMap Pro 3.54.3 crashes with "menue" select

Thomas Stiegler shared this problem 2 months ago
Not a Problem

I use your APP since 2020 on a Huawei P30 Pro. Your new version 3.54.3 crashes when I select the menu at the top left. The lower controls work on the other hand.

Replies (5)

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Hello Thomas,

We apologize for any inconvenience.

Can you please specify your problem more?

I understand that when you click on the menu, the application crashes?

Will it write you an error message?

Otherwise, does everything work correctly? Did the problem start after the last update?

Thank you for the clarification.

Have a nice day

Andrea

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Hello Andrea,

Yes, the problem start after the last update. But I dont get error message from locusmap.


Many greetings

Thomas

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Hello Thomas,

Thank you for the explanation.

Can I still ask you to send your ID number ?

You can find the ID number in Menu> About.

If you do not get to the Menu, you will find it in the phone> My files> Locus> "info" file> SE Text Editor

And send it to me so I can pass it on to our developer.

Thank you

Have a nice day

Andrea

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Hallo Andrea,

Attached is my user ID.

I started Locus Map again today and can now open all menus. There is no more crash.

I think the bug is fixed.

Thank you

Thomas

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Hello Thomas,

Thank you for your ID number.

Apparently it was a system error with which we could not do anything.

I'm glad everything is working correctly.

However, if the problem persists, I recommend reinstalling.

Have a nice weekend

Andrea

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