This object is in archive! 

Login issues across services

justposted shared this problem 21 months ago

My Locus logins seem to have got themselves confused. First I was randomly logged out of my Locus Map (Gold) on my phone a day or so ago. So I reset my password and could then log into the store on my computer, but not to the Planner (I tried 3 browsers and added an exception to BitDefender just in case).

My Locus Map Pro installation on my phone doesn't log in either. I've reset my password again, but I have the same issue - I can log into the store on my PC, but not on my phone.

Could you check my account please? Perhaps I need to be forcibly logged out of everything somehow, so that it can all reset.

Replies (2)



Can you please write me the account you used to purchase the application?

And also the account you use in the Locus Store?

Thank you for the clarification.

Have a nice day




this ticket has been inactive for a long time. Therefore, I assume that the issue has already been resolved and I mark this conversation as Closed.

If the problem persists, feel free to contact me.


Zdenek, Locus team

Replies have been locked on this page!