Can't log into gold subscription

jimmyfromthepieshop shared this problem ago

Solved

I have a gold subscription for Locus Map 4. I have had to reset my phone and install Locus again and now I don't have access to my gold subscription anymore. Whenever I try to access it, I see the following error message

The same problem 0

Replies (2)

jimmyfromthepieshop ●

Here is a screenshot of the error message

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Petr Voldan ●

Hello,

I think you are using a different account (email address) in Locus than the account you used when you bought Gold. Please open Menu > store > right account panel and try to change the account on previous one.

Thanks, Petr

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jimmyfromthepieshop ●

Problem solved!

For some reason Google automatically logged me in with a different account - one which I didn't even have with Locus.

Anyway, the problem is solved, thank you for this!

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Petr Voldan ●

Great, thank you. I'm glad to hear it

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