Problem with PayPal payment
In Progress
I am trying to purchase two LoMaps (Switzerland and Italy) from within Locus Map Classic 3.59.0 through PayPal but it says that my PayPal password (that I use to access my PayPal Web account) is incorrect. Also, can I buy the two maps in the same transaction?
Hi,
it's needed to purchase (exchange) the LoCoins first (to be able to purchase the LoMaps). Locus automatically asks you to purchase LoCoins if your balance doesn't allow you to purchase the LoMap map. More about LoCoins https://docs.locusmap.app/doku.php?id=manual:user_guide:locus_store:locoins
The purchase of LoCoins is managed by Google Play and we can't influence it. Anyway I'd try the following:
- open Google Play app > menu > payment methods
- remove your PayPal payment method and add it again
- I'd also suggest to try different payment method https://support.google.com/googleplay/answer/2651410?hl=en&co=GENIE.CountryCode%3DSwitzerland
- please search again for Swiss or Italy LoMap when LoCoins are purchased
Thank you
Best regards
Petr
Hi,
it's needed to purchase (exchange) the LoCoins first (to be able to purchase the LoMaps). Locus automatically asks you to purchase LoCoins if your balance doesn't allow you to purchase the LoMap map. More about LoCoins https://docs.locusmap.app/doku.php?id=manual:user_guide:locus_store:locoins
The purchase of LoCoins is managed by Google Play and we can't influence it. Anyway I'd try the following:
- open Google Play app > menu > payment methods
- remove your PayPal payment method and add it again
- I'd also suggest to try different payment method https://support.google.com/googleplay/answer/2651410?hl=en&co=GENIE.CountryCode%3DSwitzerland
- please search again for Swiss or Italy LoMap when LoCoins are purchased
Thank you
Best regards
Petr
Replies have been locked on this page!