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Synchronisation LocusMap App with LocusMap Web

Erwin Heinzelmann shared this problem 2 years ago
Not a Problem

Hi,


I use LocusMap 4 Gold (Version 4.11.1)on a smartphone Samsung Galaxy S 9. I am located in Germany. I have paid in Google Play Store with Credit Card.

I am not successfull to login on the PC in locusmap web.


I learned, that i have to use my E-Mail-address from Google Play Store, where i have paid LocusMap Gold.

If i click on "Anmelden" and type my E-Mail-Address (@gmail.com) and my Gmail Password appears the text "Leider ist etwas schief gegangen. Bitte versuche es später noch einmal."

Sometimes appears alternative "Falsches Passwort oder Nutzer ohne Passwort".

I have tested it with Firefox, Chrome, Edge and Opera on two different PC. Nothing works.


My "normal" E-Mail is a gmx.de - Account. Also with this E-Mail-Adress doesn't work


I have no special antivirus programm installed. I work with the windows "Viren- und Bedrohungsschutz"


How can I login in locusmap web? What do i wrong?


I would like to synchronise my tracks, stored in the smartphone to the locusmap web. on the PC


Thank you


Erwin

Replies (3)

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1

You must use the same email and password as in the Locus Map Store in the app.

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I have tried to login in locusmap web with my google/playstore data, with which i have paid locus gold.

It appears the information: Falsches Passwort oder Nutzer ohne Passwort.

What have i to do now?

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1

I don't know more, how are my full credentials for Locus Store.


In (german) Locus-Konto appears my Standard-E-Mail-Adress ....@gmx.de

How can i reset the Password?

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1

Dear Erwin,

the password was reset. Please follow the link

Thanks, Petr

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Hello to all,

thank you for the new link. Now it works fine.

Erwin

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